Cypress Property and Casualty Insurance Review

Company Overview

Cypress Property and Casualty Overview

Cypress Property and Casualty is a Florida-based insurer specializing in homeowners coverage for coastal areas. They are known for their competitive rates and focus on hurricane preparedness. However, like any insurer, they have both pros and cons. Let's delve into the details.

• Coverage Specializations: Coastal properties in hurricane-prone zones
• Reputation: Known for positive customer service and efficient claims handling
• Niche Insurers: Cypress is a smaller, regional insurer. They may not have widely publicized unique offerings compared to national insurers.

Cypress Property and Casualty might be a good fit for you if you own a home in a coastal area susceptible to hurricanes. They might also be a top casualty insurance company worth considering if you're looking for specialized coverage options and value responsive customer service.

However, it's wise to get multiple quotes when choosing casualty insurance company. Worth Insurance can provide a personalized quote comparison, allowing you to see how Cypress measures up against other reputable insurers in your area.

Products and Packages

Cypress Property and Casualty Insurance Products

Cypress Property and Casualty offers a range of insurance products tailored to meet the needs of both individuals and businesses in Florida and Texas. Their comprehensive solutions are designed to provide protection against the unique challenges these regions face due to their climatic conditions.

Their products and services are not just numerous but also customizable, ensuring that every policyholder receives coverage that best fits their needs, from standard homeowners insurance to more specialized policies like Builder’s Risk and Artisan General Liability Insurance.

• Homeowners Insurance
• Condominium Insurance
• Rental Property Insurance
• Flood Insurance
• Builder’s Risk Insurance
• Artisan General Liability Insurance
• Service Line Insurance

Homeowners Insurance

This policy covers your home and personal belongings against damage from events like fires, storms, and theft. Cypress ensures that policyholders and renters can feel secure in their investment, offering flexible coverage levels to fit various needs and budgets.

Condominium Insurance

Tailored specifically for condo owners, this insurance covers both personal property within the unit and certain structural elements. It provides essential protection against common risks while also offering options for additional coverage areas specific to condominium living.

Rental Property Insurance

Designed for landlords, this insurance covers property damage, liability risks, and loss of rental income. It's an essential policy for anyone who owns rental properties, ensuring that they are protected against both natural and tenant-related risks.

Flood Insurance

Given the high risk of floods in Florida and Texas, Cypress's flood insurance is crucial for homeowners and businesses alike. This policy covers damage directly caused by flooding, which is not covered under standard homeowners or commercial property insurance policies.

Builder’s Risk Insurance

This insurance is vital for new construction or remodeling projects as it covers the building materials and structure against loss or damage during the construction phase. Cypress offers comprehensive options to protect investment from start to finish.

Artisan General Liability Insurance

Specifically designed for small business owners and contractors, this coverage protects your business against liability claims for property damage or injuries caused by the company or business’s operations or products. It's a critical safeguard for maintaining the financial stability of small enterprises.

Service Line Insurance

Cypress offers Service Line Insurance to cover the cost of repairing or replacing damaged underground pipes and wiring, which are typically not covered by standard homeowners policies. This addition can save homeowners significant out-of-pocket expenses in the event of unexpected service line issues.

Pricing & Premiums

Cypress Property and Casualty Premiums

Cypress Property and Casualty Insurance Company has recently proposed an 18.7% rate hike on its Homeowners Multi-Peril policies for condo owners in Florida. This increase is driven by rising reinsurance costs and is pending approval from the Office of Insurance Regulation. The adjustment would apply to both new and renewal policies and is indicative of broader market trends where insurers are adjusting premiums to cover the increasing risks and costs associated with natural disasters and other factors​​​​.

These proposed changes reflect a challenging reinsurance market, characterized by heightened pricing and declining risk appetites from reinsurers. This situation has compelled insurers like Cypress to adjust their rates to ensure they can continue to manage risk effectively and maintain financial stability in a state prone to hurricanes and other severe weather events​​.

• Proposed 18.7% rate increase for condo owner policies.
• Increase driven by the escalating costs of reinsurance.
• Part of a wider trend in the Florida insurance market facing rate adjustments due to increased risks and reinsurance costs.

Cypress Property and Casualty Insurance Financial Summary

Metric

Value

Net Admitted Assets

$1,643,041,771

Policyholders' Surplus

$401,563,961

Gross Premiums Written

$1,269,574,031

Net Premiums Written

$426,188,981

Discounts and Credits

Cypress Property and Casualty Discounts and Offers

Cypress Property and Casualty Insurance Company offers several discounts aimed at reducing premiums for their policyholders. Notable among these is the wind mitigation discount, which is particularly beneficial for residents in storm-prone areas of Florida and Texas. By implementing improvements that enhance a property's resistance to wind damage, homeowners can significantly lower their insurance costs.

• Wind Mitigation Discounts: For homes with storm shutters, reinforced roofing, and other wind-resistant features.
• Deductible Installment Program (DIP): Allows policyholders to pay their deductibles in installments, easing financial pressure after a loss.
• Discounts for Bundling: Discounts available for combining multiple policies, such as home and auto insurance.

Eligibility & Underwriting Requirements

Eligibility & Underwriting Requirements

Cypress Property and Casualty Insurance Company requires certain documentation and information from policyholders to initiate and maintain coverage with insurance company. This ensures that all policies are accurate and reflect the true nature of the risk being insured, facilitating smoother claims processing and policy management by insurance company.

• Property Details: Information regarding the location, type, and condition of the property to be insured.
• Insurance History: Details of previous insurance coverage, including any claims made.‍
• Proof of Ownership: Documentation proving ownership of the property.

Documents Required

For a smooth application process with Cypress Property and Casualty, potential policyholders are expected to provide several key documents. These documents help verify ownership and assess the risk associated with insuring the property.

• Proof of Identity: Valid government-issued ID such as a driver's license or passport.
• Proof of Property Ownership: Deed or mortgage agreement.
• Recent Photographs of the Property: To document the current condition and features of the property.
• Previous Insurance Declarations: If applicable, to show past coverage and claims history.

For those seeking a more personalized insurance buying experience, Worth Insurance offers expert guidance through the application process. Our team ensures that you have all the required documentation and understand your coverage options fully. Explore Worth Insurance's homeowner insurance services for more detailed guidance and to get a tailored insurance plan that suits your needs.

Application Process

Cypress Property and Casualty Application Process

Applying for insurance with Cypress Property and Casualty is designed to be straightforward and user-friendly, accommodating both online and agent-assisted submissions. Potential policyholders can start the process online through the Cypress website, where they or agents can fill out application forms and upload necessary documentation directly.

For those who prefer a more personalized touch, Cypress also offers the option to apply through licensed insurance agents. These agents can provide detailed explanations of different coverage options and help tailor or create a policy to individual needs and circumstances, ensuring that all questions and concerns are addressed during the application process.

For a seamless and guided insurance application experience, consider reaching out to Worth Insurance. Our experts are dedicated to making the process as clear and straightforward as possible, helping you understand all your options and ensuring that you have all the necessary information and documents ready. Start your application with Worth Insurance today and benefit from personalized advice and support tailored to your unique needs.

Customer Reviews & Service

Cypress Property and Casualty Customer Service

Cypress Property and Casualty Insurance Company offers several methods and resources for customers to reach their customer service agents for inquiries, support, and claims processing:

Ways to Contact Cypress Customer Service:

• Customers can call their main customer service line at (877) 560-5224 for general inquiries and support.
• For claims, customers can email newclaim@cypressig.com. Other general inquiries can be directed to the customer service email provided on their website.
• Policyholders can manage their policies and file claims through the policyholder portal available on the Cypress website.
• Customers can also contact or visit their headquarters at 12926 Gran Bay Parkway West, Suite 200, Jacksonville, FL 32258.

Cypress Property and Casualty Customer Reviews

My home was recently hit by a tornado causing alot of damage to my personal possessions. Cypress assisted me to get my home back together. With fast and friendly claims, i am almost back to normal! Thank you Cypress for being there for me! You are the best!!

T

Tammy C.

5/6/2024

Can’t believe after 5 years I decided to leave them, never had a claim, double and triple my policy amount and when we called to cancel they didn’t say anything to my agent or myself about A 10% un refundable fee and charged me $791 for one day.

R

Ramon V.

5/6/2024

This claim was just settled. The almost 9 month process for such a small job has been a nightmare. The job still wasn’t done to satisfaction but requiring the restoration company and their contractors to go back again would have taken yet another month.

J

Annette T.

3/6/2024

Doesn't cover Solar on your home... Really, in 2024? Never get coverage from a Insurance Provider with this Policy on renewable energy...Never...even Frontline as of June 1 is now covering solar....

D

David W.

6/6/2024

My first mistake was not reading Google reviews prior to signing a policy with Cypress. I've been buying home owners insurance for over 26 years and they are the first to raise my price 2 months after signing.

G

Gregg Y.

7/31/2024

How to Make a Payment

How to Make a Payment to Cypress Property and Casualty Insurance Company

Making a payment to Cypress Property and Casualty is streamlined through their online payment portals, which support both one-time payments and management of ongoing policy payments. Here’s how you can proceed:

1. Access the Policyholder Portal: Visit the Cypress Property and Casualty Policyholder Portal. If your policy number begins with an "I", you will be directed to a specific portal for your payments.
2. Login or Register: If you are a first-time user, you will need to create a profile. For returning users, simply log in with your credentials.
3. Enter Payment Information: Once logged in, you can enter your payment details. Cypress accepts payments via electronic check and all major credit cards.
4. Submit Your Payment: After entering your details, review your payment for accuracy and submit it.‍
5. Confirmation: You will receive a confirmation of your payment once it has been processed.

How to File a Claim

How to File a Claim with Cypress Property and Casualty Insurance Company

Filing a claim casualty insurance with Cypress Property and Casualty is designed to be a straightforward process, ensuring quick and efficient handling to alleviate the stress during potentially difficult times. Here’s a step-by-step guide on how to proceed:

1. Choose Your Reporting Method:
   • Online: You can start the claim process directly on the Cypress Property and Casualty website via their claims page.
   • Email: Send a detailed email to newclaim@cypressig.com with your policy number and a description of the loss.
   • Phone: Call their claims service at 1-877-560-5224, which is available 24 hours a day to report your claim.
2. Provide Necessary Information:
   • You will need to provide your policy number, the date of loss or damage, and a detailed description of the damages. It’s helpful to have any relevant photos or documents that support your claim ready to submit.
3. Submit the Claim Form:
   • If you choose to use the online form or email, ensure all required fields are completed. This includes your contact information, the preferred method of contact, and any specific details about the damage or incident.
4. Follow Up:
   • After submitting your claim, keep track of any claim reference numbers and be sure to follow up if you do not receive a confirmation of your claim submission within a reasonable time.

Key Competitors

Key Competitors

Cypress Property and Casualty Insurance is a Florida-based insurer that specializes in providing homeowners, dwelling fire, and other property insurance products tailored to the needs of residents in hurricane-prone states like Florida. As a regional insurer, Cypress faces competition from both local and national insurance companies that offer similar coverage.

Key competitors include Florida Peninsula Insurance Company and Florida Family Insurance, both of which focus on the same geographic area and offer specialized homeowners insurance products. These companies, like Cypress, are well-versed in the unique risks associated with living in Florida, particularly hurricanes and other severe weather events. They provide strong, competitive products tailored to the specific needs of Florida homeowners.

Another significant competitor is Security First Insurance, which has a strong presence in Florida and is known for its innovative approach to providing coverage, including utilizing advanced technology for customer service and claims processing. Their focus on Florida’s specific risks makes them a direct competitor to Cypress.

In addition, TypTap Insurance, which also focuses on Florida, competes with Cypress by offering simplified, technology-driven insurance solutions, particularly targeting customers who prefer a more digital experience. TypTap’s focus on efficiency and ease of use attracts a growing segment of the market.

While Cypress Property and Casualty Insurance has established itself as a reliable provider with strong local expertise, these competitors challenge them with varying strengths, such as technological innovation, broader market presence, or specialized product offerings.

Conclusion

Wrapping Up

As you consider your options for homeowner and business insurance, particularly in the storm-prone areas of Florida and Texas (and their lives), it's essential to choose a provider like Cypress Property and Casualty that offers comprehensive coverage and robust, resources and customer support. However, every situation is unique, and what suits one may not suit another.

If you're looking for personalized insurance solutions that cater specifically to your needs, or if you need expert advice to navigate your insurance options effectively, Worth Insurance is here to help. Contact Worth Insurance for a consultation and discover how we can provide you with peace of mind through tailored insurance coverage.