Cypress Property and Casualty Insurance Review

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Written by
Darren Craft
Cypress Property and Casualty Insurance Review

Choosing the right insurance provider for your home is essential for peace of mind. With so many options, making an informed decision can be a challenge. This review aims to help you gain a clear understanding of Cypress Property and Casualty Insurance Company so you can determine if their coverage aligns with your needs.

Cypress Property and Casualty Insurance Review
Financial Rating
A (Exceptional) from Demotech
NAIC
10953
NAIC Group
CYPRESS HOLDINGS GROUP
Address
12926 GRAN BAY PARKWAY WEST, SUITE 200 JACKSONVILLE, FL 32258
Service Phone Number
Claims Phone Number
Jurisdictions
Florida, Texas
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Company Overview

Cypress Property and Casualty Overview

Cypress Property and Casualty is a Florida-based insurer specializing in homeowners coverage for coastal areas. They are known for their competitive rates and focus on hurricane preparedness. However, like any insurer, they have both pros and cons. Let's delve into the details.

  • Coverage Specializations: Coastal properties in hurricane-prone zones
  • Reputation: Known for positive customer service and efficient claims handling
  • Niche Insurers: Cypress is a smaller, regional insurer. They may not have widely publicized unique offerings compared to national insurers.

Cypress Property and Casualty might be a good fit for you if you own a home in a coastal area susceptible to hurricanes. They might also be a top casualty insurance company worth considering if you're looking for specialized coverage options and value responsive customer service.

However, it's wise to get multiple quotes when choosing casualty insurance company. Worth Insurance can provide a personalized quote comparison, allowing you to see how Cypress measures up against other reputable insurers in your area.

Caption for Insurance Product

Pros and Cons

Pros and Cons of Cypress Property and Casualty Insurance

When considering Cypress Property and Casualty Insurance for your insurance needs, it’s important to weigh the advantages and disadvantages. Here’s a quick breakdown of the pros and cons that can help guide your decision-making process.

Pros
carriers pros
Extensive coverage options
carriers pros
Efficient claims process
carriers pros
Discounts available
carriers pros
Strong Florida presence
carriers pros
24/7 customer support
Cons
carriers cons
Rate increases noted
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Mixed customer reviews
carriers cons
Limited state availability
carriers cons
Claim denial issues
carriers cons
Communication delays

Who It's For: Cypress Property and Casualty Insurance is ideal for homeowners, renters and business owners in Florida and Texas seeking robust coverage options and dedicated support, especially those in areas prone to severe weather conditions.

Products and Packages

Cypress Property and Casualty Insurance Products

Cypress Property and Casualty offers a range of insurance products tailored to meet the needs of both individuals and businesses in Florida and Texas. Their comprehensive solutions are designed to provide protection against the unique challenges these regions face due to their climatic conditions.

Their products and services are not just numerous but also customizable, ensuring that every policyholder receives coverage that best fits their needs, from standard homeowners insurance to more specialized policies like Builder’s Risk and Artisan General Liability Insurance.

Homeowners Insurance

Your home is your most valuable asset. Make sure it and your belongings are protected with the right property insurance. Let Cypress help you make the insurance decisions that will give you peace of mind by customizing a policy to match your needs.  

Condominium Insurance

You’ve decided that condominium living is the right fit for you, now find the right insurance fit. From fire to flood, Cypress can help you protect your assets by tailoring coverage and limits to meet your needs.  

Rental Property Insurance

Protect your investment with coverage designed specifically for rental properties. Cypress has the insurance options to fit your needs and the coverage limits that make sense for you.  

Builder’s Risk Insurance

Whether your building a new structure or adding on to an existing property, protect it throughout the construction or renovation process.  

Flood Insurance

The most costly, and common, natural disasters in the United States are floods. Cypress offers specialized flood insurance designed to help you recover from the damages caused by rising water.  

Deductible Installment Plan

Now, homeowners who incur property losses from a hurricane or other catastrophes no longer have to delay necessary repairs until they can pay their deductible.  

Identity Theft Protection

Identity Theft coverage is an optional add-on to your Homeowners Insurance Policy. With a modest extra premium, you can benefit from a comprehensive restoration service and receive reimbursement for specified covered expenses.  

Artisan General Liability Insurance

Your commitment to mastering your trade deserves comprehensive protection, and that’s precisely what we offer. When it comes to protecting your craft, Cypress is the trusted partner you can count on for Artisan General Liability Insurance.  

Wind Mitigation Credit

Looking for ways to save money on your hurricane-wind premium? Taking wind loss mitigation steps can save you money, reduce possible out-out-of-pocket expenses, and make your home more wind resistant in storms. Learn more about these discounts.  

Equipment Breakdown Insurance

Enhance your homeowners insurance with Homeowners Equipment Breakdown Insurance, designed to cover the costs of repairing and replacing home equipment breakdowns. Explore further details through our interactive Equipment Breakdown Guide.  

Service Line Coverage

Service line coverage safeguards against unforeseen losses resulting from service line failures. This often unexpected and potentially expensive exposure is typically not included in the coverage of most homeowners insurance policies.  

When we say the Builders Risk Plan insured by Zurich covers "superior" new construction up to $75M, what does that mean? Watch this #FAQFriday to learn the definition and more. #SuperiorConstruction

Posted by US Assure on Friday, April 26, 2024

Pricing & Premiums

Cypress Property and Casualty Premiums

Cypress Property and Casualty Insurance Company has recently proposed an 18.7% rate hike on its Homeowners Multi-Peril policies for condo owners in Florida. This increase is driven by rising reinsurance costs and is pending approval from the Office of Insurance Regulation. The adjustment would apply to both new and renewal policies and is indicative of broader market trends where insurers are adjusting premiums to cover the increasing risks and costs associated with natural disasters and other factors​​​​.

These proposed changes reflect a challenging reinsurance market, characterized by heightened pricing and declining risk appetites from reinsurers. This situation has compelled insurers like Cypress to adjust their rates to ensure they can continue to manage risk effectively and maintain financial stability in a state prone to hurricanes and other severe weather events​​.

  • Proposed 18.7% rate increase for condo owner policies.
  • Increase driven by the escalating costs of reinsurance.
  • Part of a wider trend in the Florida insurance market facing rate adjustments due to increased risks and reinsurance costs.

Cypress Property and Casualty Insurance Financial Summary

Metric
Value
Net Admitted Assets
$1,643,041,771
Policyholders' Surplus
$401,563,961
Gross Premiums Written
$1,269,574,031
Net Premiums Written
$426,188,981

Discounts and Credits

Cypress Property and Casualty Discounts and Offers

Cypress Property and Casualty Insurance Company offers several discounts aimed at reducing premiums for their policyholders. Notable among these is the wind mitigation discount, which is particularly beneficial for residents in storm-prone areas of Florida and Texas. By implementing improvements that enhance a property's resistance to wind damage, homeowners can significantly lower their insurance costs.

  • Wind Mitigation Discounts: For homes with storm shutters, reinforced roofing, and other wind-resistant features.
  • Deductible Installment Program (DIP): Allows policyholders to pay their deductibles in installments, easing financial pressure after a loss.
  • Discounts for Bundling: Discounts available for combining multiple policies, such as home and auto insurance.

Eligibility & Underwriting Requirements

Eligibility & Underwriting Requirements

Cypress Property and Casualty Insurance Company requires certain documentation and information from policyholders to initiate and maintain coverage with insurance company. This ensures that all policies are accurate and reflect the true nature of the risk being insured, facilitating smoother claims processing and policy management by insurance company.

  • Property Details: Information regarding the location, type, and condition of the property to be insured.
  • Insurance History: Details of previous insurance coverage, including any claims made.
  • Proof of Ownership: Documentation proving ownership of the property.

Documents Required

For a smooth application process with Cypress Property and Casualty, potential policyholders are expected to provide several key documents. These documents help verify ownership and assess the risk associated with insuring the property.

  • Proof of Identity: Valid government-issued ID such as a driver's license or passport.
  • Proof of Property Ownership: Deed or mortgage agreement.
  • Recent Photographs of the Property: To document the current condition and features of the property.
  • Previous Insurance Declarations: If applicable, to show past coverage and claims history.

For those seeking a more personalized insurance buying experience, Worth Insurance offers expert guidance through the application process. Our team ensures that you have all the required documentation and understand your coverage options fully. Explore Worth Insurance's homeowner insurance services for more detailed guidance and to get a tailored insurance plan that suits your needs.

Application Process

Cypress Property and Casualty Application Process

Applying for insurance with Cypress Property and Casualty is designed to be straightforward and user-friendly, accommodating both online and agent-assisted submissions. Potential policyholders can start the process online through the Cypress website, where they or agents can fill out application forms and upload necessary documentation directly.

For those who prefer a more personalized touch, Cypress also offers the option to apply through licensed insurance agents. These agents can provide detailed explanations of different coverage options and help tailor or create a policy to individual needs and circumstances, ensuring that all questions and concerns are addressed during the application process.

For a seamless and guided insurance application experience, consider reaching out to Worth Insurance. Our experts are dedicated to making the process as clear and straightforward as possible, helping you understand all your options and ensuring that you have all the necessary information and documents ready. Start your application with Worth Insurance today and benefit from personalized advice and support tailored to your unique needs.

Customer Reviews & Service

Cypress Property and Casualty Customer Service

Cypress Property and Casualty Insurance Company offers several methods and resources for customers to reach their customer service agents for inquiries, support, and claims processing:

Ways to Contact Cypress Customer Service:

  • Customers can call their main customer service line at (877) 560-5224 for general inquiries and support.
  • For claims, customers can email newclaim@cypressig.com. Other general inquiries can be directed to the customer service email provided on their website.
  • Policyholders can manage their policies and file claims through the policyholder portal available on the Cypress website.
  • Customers can also contact or visit their headquarters at 12926 Gran Bay Parkway West, Suite 200, Jacksonville, FL 32258.

Cypress Property and Casualty Customer Reviews

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My home was recently hit by a tornado causing alot of damage to my personal possessions. Cypress assisted me to get my home back together. With fast and friendly claims, i am almost back to normal! Thank you Cypress for being there for me! You are the best!!
T
Tammy C.
5/6/2024
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Can’t believe after 5 years I decided to leave them, never had a claim, double and triple my policy amount and when we called to cancel they didn’t say anything to my agent or myself about A 10% un refundable fee and charged me $791 for one day.
R
Ramon V.
5/6/2024
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This claim was just settled. The almost 9 month process for such a small job has been a nightmare. The job still wasn’t done to satisfaction but requiring the restoration company and their contractors to go back again would have taken yet another month.
J
Annette T.
3/6/2024
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Doesn't cover Solar on your home... Really, in 2024? Never get coverage from a Insurance Provider with this Policy on renewable energy...Never...even Frontline as of June 1 is now covering solar....
D
David W.
6/6/2024
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My first mistake was not reading Google reviews prior to signing a policy with Cypress. I've been buying home owners insurance for over 26 years and they are the first to raise my price 2 months after signing.
G
Gregg Y.
7/31/2024

How to Make a Payment

How to Make a Payment to Cypress Property and Casualty Insurance Company

Making a payment to Cypress Property and Casualty is streamlined through their online payment portals, which support both one-time payments and management of ongoing policy payments. Here’s how you can proceed:

  1. Access the Policyholder Portal: Visit the Cypress Property and Casualty Policyholder Portal. If your policy number begins with an "I", you will be directed to a specific portal for your payments.
  2. Login or Register: If you are a first-time user, you will need to create a profile. For returning users, simply log in with your credentials.
  3. Enter Payment Information: Once logged in, you can enter your payment details. Cypress accepts payments via electronic check and all major credit cards.
  4. Submit Your Payment: After entering your details, review your payment for accuracy and submit it.
  5. Confirmation: You will receive a confirmation of your payment once it has been processed.

How to File a Claim

How to File a Claim with Cypress Property and Casualty Insurance Company

Filing a claim casualty insurance with Cypress Property and Casualty is designed to be a straightforward process, ensuring quick and efficient handling to alleviate the stress during potentially difficult times. Here’s a step-by-step guide on how to proceed:

  1. Choose Your Reporting Method:
    • Online: You can start the claim process directly on the Cypress Property and Casualty website via their claims page.
    • Email: Send a detailed email to newclaim@cypressig.com with your policy number and a description of the loss.
    • Phone: Call their claims service at 1-877-560-5224, which is available 24 hours a day to report your claim.
  2. Provide Necessary Information:
    • You will need to provide your policy number, the date of loss or damage, and a detailed description of the damages. It’s helpful to have any relevant photos or documents that support your claim ready to submit.
  3. Submit the Claim Form:
    • If you choose to use the online form or email, ensure all required fields are completed. This includes your contact information, the preferred method of contact, and any specific details about the damage or incident.
  4. Follow Up:
    • After submitting your claim, keep track of any claim reference numbers and be sure to follow up if you do not receive a confirmation of your claim submission within a reasonable time.

Key Competitors

Key Competitors

Cypress Property and Casualty Insurance is a Florida-based insurer that specializes in providing homeowners, dwelling fire, and other property insurance products tailored to the needs of residents in hurricane-prone states like Florida. As a regional insurer, Cypress faces competition from both local and national insurance companies that offer similar coverage.

Key competitors include Florida Peninsula Insurance Company and Florida Family Insurance, both of which focus on the same geographic area and offer specialized homeowners insurance products. These companies, like Cypress, are well-versed in the unique risks associated with living in Florida, particularly hurricanes and other severe weather events. They provide strong, competitive products tailored to the specific needs of Florida homeowners.

Another significant competitor is Security First Insurance, which has a strong presence in Florida and is known for its innovative approach to providing coverage, including utilizing advanced technology for customer service and claims processing. Their focus on Florida’s specific risks makes them a direct competitor to Cypress.

In addition, TypTap Insurance, which also focuses on Florida, competes with Cypress by offering simplified, technology-driven insurance solutions, particularly targeting customers who prefer a more digital experience. TypTap’s focus on efficiency and ease of use attracts a growing segment of the market.

While Cypress Property and Casualty Insurance has established itself as a reliable provider with strong local expertise, these competitors challenge them with varying strengths, such as technological innovation, broader market presence, or specialized product offerings.

Conclusion

Wrapping Up

As you consider your options for homeowner and business insurance, particularly in the storm-prone areas of Florida and Texas (and their lives), it's essential to choose a provider like Cypress Property and Casualty that offers comprehensive coverage and robust, resources and customer support. However, every situation is unique, and what suits one may not suit another.

If you're looking for personalized insurance solutions that cater specifically to your needs, or if you need expert advice to navigate your insurance options effectively, Worth Insurance is here to help. Contact Worth Insurance for a consultation and discover how we can provide you with peace of mind through tailored insurance coverage.

Frequently Asked Questions

Frequently Asked Questions

What is Cypress Property and Casualty Insurance?

Worth Insurance

Cypress Property and Casualty Insurance is a regional insurance company based in Florida that offers homeowners, dwelling fire, and other property insurance products, with a focus on providing coverage tailored to the unique risks faced by Florida residents.

What types of coverage does Cypress Property and Casualty Insurance offer?

Worth Insurance

Cypress provides a variety of insurance products, including homeowners insurance, dwelling fire insurance, condo insurance, and renters insurance. Their policies cover risks like windstorms, hurricanes, fire, theft, and liability.

Is Cypress Property and Casualty Insurance financially stable?

Worth Insurance

Yes, Cypress Property and Casualty Insurance is financially stable. The company has strong financial backing and reinsurance partnerships, ensuring its ability to pay claims even after significant natural disasters.

You have several convenient options to obtain a quote:

  • Online: Visit Vault's website and complete their online quote request form.
  • Phone: Call their dedicated team at (212) 972-7583 to discuss your needs and receive a personalized quote.
  • Consultation: Reach out to Worth Insurance for expert guidance and a comparative quote, ensuring you find the perfect fit for your needs.

How do I get a quote from Cypress Property and Casualty Insurance?

Worth Insurance

You can get a quote from Cypress by visiting their website, contacting an agent, or calling their customer service. The quote process involves providing information about your property, and you will receive a customized quote based on your specific needs.

Vault offers 24/7 claims support, ensuring you receive prompt assistance whenever the unexpected occurs.

  • General Claims: Call 1-844-388-LOSS (5677) or email CLAIMSFNOL@VAULT.INSURANCE
  • Roadside Assistance: Call 1-833-741-1141 or click "GET HELP NOW" on their website.
  • Glass Claims & Repair: Call 1-800-865-9501 or click "FIX MY GLASS" on their website.
  • International Callers: Call 1-727-440-3559

Does Cypress Property and Casualty Insurance offer discounts?

Worth Insurance

Yes, Cypress offers various discounts, including for homes with safety features like wind mitigation, for policyholders with no recent claims, and for bundling multiple policies.

How does Cypress Property and Casualty Insurance handle claims?

Worth Insurance

Cypress has a streamlined claims process designed to provide quick and efficient service, especially after a disaster. Claims can be filed online, over the phone, or through your agent, and the company aims to resolve claims promptly.

Is Cypress Property and Casualty Insurance only available in Florida?

Worth Insurance

While Cypress Property and Casualty primarily operates in Florida, they also provide coverage in other hurricane-prone states. Their focus remains on offering tailored coverage to areas with high natural disaster risks.

What makes Cypress Property and Casualty Insurance different from other insurers?

Worth Insurance

Cypress differentiates itself through its deep understanding of Florida’s unique risks and its commitment to providing personalized customer service. Their localized expertise allows them to offer tailored coverage options that meet the specific needs of Florida homeowners.

Can I manage my Cypress Property and Casualty Insurance policy online?

Worth Insurance

Yes, Cypress offers an online portal where you can manage your policy, make payments, and file claims. This provides convenience and easy access for their customers.

Does Cypress Property and Casualty Insurance cover flood damage?

Worth Insurance

While Cypress offers extensive coverage for wind and hurricane damage, flood insurance may require a separate policy or endorsement. It’s essential to confirm with Cypress directly about their flood coverage options.

How does Cypress Property and Casualty Insurance determine its premiums?

Worth Insurance

Premiums with Cypress are determined based on factors such as the location of your home, the age and construction of the property, your claims history, and the specific coverage options you select. Homes in high-risk areas, particularly those susceptible to hurricanes, may have higher premiums.

What should I do if I need to update my Cypress Property and Casualty Insurance policy?

Worth Insurance

If you need to update your policy, you can contact your agent or use their online platform to make changes. Cypress customer service is also available to assist with any policy adjustments or updates you may need.

Written by
Darren Craft
Writer, Insurance
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Darren Craft is a Florida based licensed insurance agent. He has worked in the insurance industry for over 10 years and in the financial services industry for over 20 years. He currently serves as the agency principal for Worth Insurance Services, LLC. Prior to Worth Insurance, Mr. Craft led the launch of Zinc Insurance Services, LLC., a venture backed national insurance brokerage that helped pioneer point of sale insurance for high value consumer goods. Mr. Craft is a born and raised Floridian that is passionate about helping Florida homeowners protect one of their largest assets. He writes regularly on Florida home insurance carriers, Florida insurance regulation, and the Florida real estate and insurance markets. The Florida home insurance market can be difficult to navigate. Mr. Craft hopes to provide insights and educational content through the Insurance Insights library of articles and Carrier Reviews directory.