FedNat Insurance Company Review

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Written by
Darren Craft
FedNat Insurance Company Review

FedNat Insurance Company, specializing primarily in home insurance, has experienced significant operational changes recently. Originally serving multiple states, FedNat has retracted to focus on Florida due to severe financial losses from recent storm damages. This restructuring includes consolidating policies under its subsidiary, Monarch National Insurance Company.

FedNat Insurance Company Review
Financial Rating
10790
NAIC
10790
NAIC Group
Fednat Holding Co Group
Address
14050 Northwest 14th Street, Suite 180. Sunrise, Fl 33323
Service Phone Number
Claims Phone Number
Jurisdictions
AL, FL, GA, LA, MS, SC, TX. Due to the company’s restructuring actions, FedNat is exiting Louisiana, Texas, Mississippi, Alabama, and South Carolina and cancelling more than 68k homeowners policies in Florida.
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Company Overview

FedNat Insurance Company Overview

Despite its challenges, FedNat has historically provided a range of insurance products at competitive rates. The company’s focus remains on delivering essential home and life and insurance coverage including standard homeowners, flood, and umbrella policies. Current circumstances have forced a reduction in new written policy offerings as it navigates through financial recovery.

  • Location of Operation: Primarily Florida
  • Subsidiaries: Includes Monarch National and Maison Insurance Company
  • Recent Changes: No longer issuing new policies; focusing on existing customers
  • Product Offerings: Homeowners, flood, and umbrella insurance
  • Financial Challenges: Major losses from storms in 2020 and 2021 leading to policy cancellations

FedNat continues to operate with a strong commitment to its remaining policyholders in Florida. The company’s future steps include enhancing its Better Business Bureau rating, financial stability and potentially expanding its insurance offerings once again to meet the needs of its customers.

Pros and Cons

FedNat Insurance (Florida Property Insurance Company) Pros and Cons

When evaluating FedNat Insurance, it's essential to weigh both the advantages and the challenges the company offers to its policyholders. Below is a concise overview of the company with key pros and cons to consider:

Pros
Competitively priced policies
Comprehensive basic coverages
Online claim filing available
24/7 claim support
Efficient claims process
Cons
Limited discount options
Restricted policy availability
Recent financial instability
No new policy issuance
High complaint rates

Who It's For: FedNat Insurance Company is best suited for homeowners in Florida seeking basic coverage options and efficient claims processing. It's particularly beneficial for those who need quick, 24/7 claims support and are comfortabledealing with ha

Financial Stability

FedNat Insurance Company Financial Summary Table

Reporting Period
Net Admitted Assets
Policyholders Surplus
Gross Premiums Written
Net Premiums Written
3/31/2022
$483,934,943
$73,161,692
$122,469,295
$83,985,443
12/31/2021
$491,568,779
$99,369,123
$584,274,736
$129,968,425
12/31/2020
$589,230,368
$105,920,204
$618,574,606
$170,037,465

Products and Packages

FedNat Insurance Products and Packages

FedNat Insurance Company offers a variety of insurance products tailored to meet the needs of homeowners in Florida. Despite current restrictions on new policy issuance, FedNat maintains a suite of essential coverages designed to protect homes against common and specific risks, including floods and excessive liability insurance claims..

The Federated National insurance packages provided are structured to offer comprehensive protection. FedNat focuses on the essentials of home insurance, supplemented by special coverages that address unique risks associated with property ownership in Florida, such as flood and liability exposures.

FedNat Insurance Company

Homeowners Insurance

This package covers damage to your home and belongings due to perils like fire, storm, or theft, and includes liability protection. It's designed for the standard homeowner needs in Florida’s unique environment.

Flood Insurance

FedNat offers a form of federally backed flood insurance, which is crucial for Florida residents given the state's susceptibility to flooding. This coverage helps protect your property from water damage due to floods.

Umbrella Insurance

For those needing extra security or liability protection beyond the typical limits of homeowners insurance, umbrella insurance from FedNat provides additional security. This is ideal for both security or protecting the house and assets against larger claims or lawsuits.

FedNat Homeowners Insurance

Pricing & Premiums

FedNat Insurance Premiums

FedNat Insurance Company, historically a key player in the Florida home insurance market, has faced substantial financial challenges in recent years. These challenges have significantly impacted their premium rates and overall financial health. Following a series of catastrophic events and escalating claims costs, FedNat experienced severe financial strain, which led to rate hikes and a strategic contraction of operations to focus solely on Florida​​​​.

Premium adjustments over the past few years have been marked by significant volatility. Initially, FedNat attempted to stabilize its operations by increasing premium rates substantially. However, despite these efforts, the company's financial situation worsened, culminating in a bankruptcy filing in late 2022. The liquidation and restructuring phases have profoundly affected policy pricing, availability, and the scale of operations​​​​.

  • Substantial Premium Increases: Over a four-year period, FedNat implemented a cumulative rate increase of approximately 70% to manage losses from severe weather events and related claims​​.
  • Strategic Downsizing: Due to ongoing financial difficulties, FedNat has significantly reduced its policy offerings, concentrating efforts and resources on the Florida market in an attempt to regain stability.
  • Bankruptcy and Restructuring: The company's financial decline forced it into Chapter 11 bankruptcy, indicating a deepening crisis within the Florida home insurance market and affecting premium structures further​​.

FedNat's current focus remains on navigating through bankruptcy while attempting to collect and honor claims and commitments through the rest of its restructuring process. The situation underscores the volatile nature of the insurance market in Florida, particularly in the face of increasing natural disaster risks and the associated financial implications for insurers.

Discounts and Credits

FedNat Insurance Discounts and Offers

FedNat Insurance Company, before its liquidation, offered a few select discounts designed to make their insurance policies more affordable for their customers. These included incentives for being claim-free, going paperless, and holding multiple policies with the good insurance company. These efforts were aimed at both simplifying the insurance process and providing some financial relief to policyholders.

  • Claim-Free Discount: Rewarded policyholders who had not filed a claim within a specified period, promoting a low-risk portfolio.
  • Paperless Discount: Encouraged customers to opt for electronic document handling, aligning with environmental sustainability goals.
  • Companion Policy Discount: Offered a price reduction to customers who purchased multiple types of insurance coverage, encouraging broader business with the insurer.

Eligibility & Underwriting Requirements

Eligibility & Underwriting Requirements

To apply for insurance with FedNat, prospective policyholders must meet specific eligibility criteria and provide necessary written documentation. This process ensures that both the insurer and the insured understand the coverage scope and any particular conditions or exclusions that may apply.

Documents Required

For a smooth and efficient application review process, FedNat requires several documents from applicants. These documents help in the review, assessing the risk and determining the appropriate insurance premiums for the property and the individual.

  • Proof of Identity: Valid government-issued identification such as a driver’s license or passport.
  • Proof of Property Ownership: Documents like a deed or recent mortgage statement.
  • Property Details: Information on the construction, condition, and safety features of the property.
  • Insurance History: Details of previous home insurance policies and any claims made.

Application Process

FedNat Insurance Application Process

The application process for FedNat Insurance is designed to be straightforward and user-friendly, enabling potential policyholders to efficiently secure coverage. Initially, applicants are required to provide detailed information about their property and any relevant personal details that would influence their policy terms and premiums. This stage often includescompleting an assessment of the property’s risk factors and completing a valuation.

Following the form and initial submission, FedNat's underwriting team reviews the application to determine eligibility and appropriate coverage options. If further information or documentation is needed, applicants may be contacted toverify or provide additional details. Once all information is verified and the policy is approved, applicants receive their insurance contract, outlining the terms, coverage limits, deductible, and premiums.

Looking to navigate the insurance application process with ease? Worth Insurance is here to guide you every step of the way. Our experts are ready to assist you in understanding all requirements and help tailor a policy that fits the mold ofyour own life and needs perfectly. Get started by scheduling a consultation through our Get a Quote page today!

Customer Reviews & Service

FedNat Insurance Company Customer Service

FedNat Insurance Company's customer service is structured to accommodate and respond to a variety of customer needs through access to both online and phone-based support systems. They are known for providing assistance with claims filing, payments, quotes, and general inquiries, operating Monday through Friday from 8 AM to 6 PM EST​​.

  • Customer Service Phone Number: 800-293-2532
  • Claims Phone Number: 800-293-2532
  • Corporate Office Address: 14050 Northwest 14th Street, Suite 180, Sunrise, FL 33323

How to Make a Payment

How to Make a Payment to FedNat Insurance

Making a payment to FedNat Insurance is straightforward and can be done without the need to log into your account. Here’s how you can complete the payment process:

  1. Select Your Payment Method: You can choose to pay online via credit card or by using an E-check at no extra charge.
  2. Select Your Carrier: Choose 'FedNat' from the dropdown menu of carriers.
  3. Select Your State: Choose the state in which your insured property is located from the dropdown menu.
  4. Enter Payment Details: Provide the necessary details such as your policy number and the amount you wish to pay.
  5. Submit Your Payment: After entering your details, submit your payment for processing.

This process for payments is designed to be quick and secure, ensuring that your payment is processed efficiently. For any assistance during completing the payment process, you can contact FedNat’s customer service team at 800-293-2532 during their business hours, Monday through Friday from 8:00 AM to 6:00 PM EST​​​​.

How to File a Claim

How to File a Claim with FedNat Insurance

Filing a claim with FedNat Insurance is designed to be a straightforward process that can be initiated anytime, as their services are available 24/7. This accessibility ensures that you can start the insurance claims' review process soon after an incident or event occurs, which is crucial for timely and efficient handling.

  1. Contact FedNat Immediately: You can report a claim at any time by calling (800) 293-2532. Press 2 after the prompt to connect with the claims team. This should be your first step after experiencing a loss to ensure that your claim is logged and the process begins promptly.
  2. Online Claim Reporting: If you prefer, you can also file your FedNat Insurance company homeowners insurance claim online. Visit the FedNat claims webpage and click the relevant option to start your claim online. This method is beneficial if you want to complete the initial reporting process quickly without waiting on the phone.
  3. Provide Necessary Information: During the claim initiation, be ready to provide details such as your homeowners insurance policy number, the date of the incident, a brief description of what happened, and any emergency measures you have taken (like water extraction services if applicable).
  4. Documentation: It's helpful to have any relevant documents or evidence ready, such as photos or videos of the damage, receipts for any immediate repairs, or expenses incurred due to the loss. These can be crucial for the assessment and processing of your claim.
  5. Follow Up: After reporting the claim, keep track of your claim status online or by phone. FedNat provides options to check the status of your claim through their website or by contacting their customer service.
FedNat Insurance Company

Key Competitors

Key Competitors

FedNat Insurance Company, headquartered in Florida, specializes in providing homeowners insurance with a strong focus on coverage for weather-related risks such as hurricanes and windstorms. Given its regional focus, FedNat competes primarily with other Florida-based insurers and companies that specialize in catastrophe coverage. 

One of its key competitors is St. Johns Insurance Company, another Florida-based company that offers a similar range of homeowners insurance products tailored to the state’s unique risks.

Another significant competitor is People’s Trust Insurance, which also focuses on the Florida market and is known for its proactive approach to disaster preparedness, including their "Rapid Response Team" for quick recovery after storms. 

Additionally, Florida Peninsula Insurance Company competes closely with FedNat by offering comprehensive homeowners insurance with a strong emphasis on customer service and claims handling.

Southern Fidelity Insurance Company, another regional player, competes by offering a broad range of homeowners policies with a focus on protecting against Florida's specific perils. 

These competitors, like FedNat, leverage their local knowledge and experience in managing risks associated with Florida's weather patterns to provide specialized coverage options. FedNat’s long-standing presence in the Florida market and its focus on customer service and claims management allow it to maintain a competitive edge in this challenging environment.

Conclusion

Wrapping Up

While FedNat Insurance offers reliable basic coverage and an efficient claims process suitable for Florida homeowners, potential clients should consider the insurance company and its current limitations such as the lack of new policy issuance and recent financial instability. If FedNat’s offerings align with your needs, it's crucial to your insurance carrier stay informed about their companies evolving financial health and service options.

Ready to explore your own auto insurance options or need more tailored advice? Connect with Worth Insurance for personalized support that guides you through choosing the right insurance for your home. Contact Worth Insurance today to secure peace and security of mind with a policy that best fits your house and your needs.

Frequently Asked Questions

Frequently Asked Questions

What is FedNat Insurance Company?

FedNat Insurance Company is a Florida-based insurer specializing in homeowners insurance. They offer coverage designed to protect against the specific risks associated with living in Florida, such as hurricanes and windstorms.

What types of coverage does FedNat Insurance Company offer?

FedNat offers a variety of homeowners insurance policies, including coverage for windstorms, hurricanes, fire, theft, liability, and additional living expenses. They also offer flood insurance as a separate policy.

Is FedNat Insurance Company financially stable?

FedNat Insurance Company has faced financial challenges in recent years, particularly due to the high frequency of hurricane claims in Florida. However, they continue to operate with regulatory oversight and maintain reinsurance arrangements to support claim payments.

You have several convenient options to obtain a quote:

  • Online: Visit Vault's website and complete their online quote request form.
  • Phone: Call their dedicated team at (212) 972-7583 to discuss your needs and receive a personalized quote.
  • Consultation: Reach out to Worth Insurance for expert guidance and a comparative quote, ensuring you find the perfect fit for your needs.
How do I get a quote from FedNat Insurance Company?

You can obtain a quote from FedNat by visiting their website or contacting one of their licensed agents. The process typically involves providing information about your property and coverage needs to receive a tailored quote.

Vault offers 24/7 claims support, ensuring you receive prompt assistance whenever the unexpected occurs.

  • General Claims: Call 1-844-388-LOSS (5677) or email CLAIMSFNOL@VAULT.INSURANCE
  • Roadside Assistance: Call 1-833-741-1141 or click "GET HELP NOW" on their website.
  • Glass Claims & Repair: Call 1-800-865-9501 or click "FIX MY GLASS" on their website.
  • International Callers: Call 1-727-440-3559
Does FedNat Insurance Company offer discounts?

Yes, FedNat offers various discounts, including those for home safety features such as storm shutters and burglar alarms, for policyholders who remain claims-free, and for bundling with other insurance products.

How does FedNat Insurance Company handle claims?

FedNat has a dedicated claims process designed to help homeowners recover quickly after a loss. You can file a claim online, over the phone, or through an agent, and their claims team works to resolve claims efficiently, particularly after major weather events.

Is FedNat Insurance Company only available in Florida?

While FedNat is primarily focused on the Florida market, they have expanded their services to other states, including Texas, Louisiana, Alabama, and South Carolina, offering similar homeowners insurance products tailored to these regions.

What makes FedNat Insurance Company different from other insurers?

FedNat Insurance Company stands out for its deep experience in the Florida market and its focus on providing robust coverage against the state’s unique weather risks. Their emphasis on personalized service and efficient claims handling is a key differentiator.

Can I manage my FedNat Insurance policy online?

Yes, FedNat provides an online portal where policyholders can manage their policies, make payments, and file claims. This service allows for easy access and convenience for customers.

Does FedNat Insurance Company cover flood damage?

FedNat offers flood insurance as a separate policy, recognizing that flood damage is not typically covered under standard homeowners insurance. Given the flood risks in Florida, they provide options for homeowners to secure comprehensive flood coverage.

How does FedNat Insurance Company determine its premiums?

Premiums with FedNat are determined based on several factors, including the location of your home, the age and construction of the property, your claims history, and the specific coverage options you choose. Homes in higher-risk areas may face higher premiums due to increased exposure to storms and floods.

What should I do if I need to update my FedNat Insurance policy?

If you need to update your policy, you can do so by contacting FedNat’s customer service or using their online platform. They can assist with making changes to your coverage, adjusting limits, or updating personal information.

Written by
Darren Craft
Writer, Insurance
Read more from author
Darren Craft is a licensed insurance advisor. He has been an angel investor in a number of prominent fintech and insurtech startups.