Orange Insurance Exchange Review

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Written by
Darren Craft
Orange Insurance Exchange Review

Orange Insurance Exchange Review is making waves as a new player in the Florida property insurance landscape. With a variety of coverage options, a focus on customer service, and a commitment to affordable premiums, Orange presents an intriguing choice for homeowners. This review dives into the pros and cons, coverage details, financial strength, and claims process to help you decide if Orange is the right fit for protecting your Florida home.

Orange Insurance Exchange Review
Financial Rating
A, Excellent
NAIC
17522
NAIC Group
Address
301 NW 138TH TERRACE. NEWBERRY, FL 32669
Service Phone Number
Claims Phone Number
Jurisdictions
Florida
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Orange Insurance Exchange

Company Overview

Orange Insurance Exchange Overview

As a reciprocal insurer in the Florida insurance market, Orange emphasizes community and mutual benefit, operating with the assurance that all property insurance policyholders are both a member and a co-insurer. Their strategic partnerships with industry leaders in claims management bolster their commitment to providing exceptional service during times of need.

  • Established in 2023, exclusively serving the Florida property insurance market with a coastal property insurance underwriting.
  • Offers a range of packages: Standard, Valencia, and Plus.
  • Rated A by Demotech and BBB by KBRA.
  • Partners with Cabrillo Coastal and Harbor Claims for expert claims management.
  • Member of the Tower Hill insurance group.
  • Orange insurance managers are incredibly helpful in their Florida office and follow insurance regulation.

Orange's innovative approach in the Florida property insurance market combines modern insurance solutions with a member-focused model. This structure not only enhances their ability to provide tailored, affordable coverage but also aligns their operations closely with the interests and needs of Florida homeowners, promising a stable and responsive insurance experience.

Pros and Cons

Orange Insurance Exchange Pros and Cons in the Florida Property Insurance Market

When considering Orange Insurance Exchange, it's essential to weigh both the advantages and limitations. This helps ensure that the insurance coverage aligns with your specific needs. Below, find a concise list of pros and cons to aid in evaluating Orange's offerings.

Pros
Comprehensive coverage options
Efficient 24/7 claim service
Partnerships with experienced agencies
Flexible payment methods
Strong track record like other slide insurance agents operating businesses
Cons
Newly established company
Limited customer reviews
Coverage limited to Florida
Basic online functionalities
Potential initial growing pains

Who It's For: Orange Insurance Exchange is ideal for Florida homeowners insurance seeking robust property insurance solutions tailored to the unique challenges of the state's climate and market conditions. It's especially suited for those who appreciate a reciprocal slide insurance model with a focus on mutual benefits.

Financial Stability

Orange Insurance Exchange Financial Summary Table

Reporting Period
Net Admitted Assets
Policyholders Surplus
Gross Premiums Written
Net Premiums Written
3/31/2024
$61,316,833
$29,362,563
$21,023,594
$20,240,323
12/31/2023
$42,251,755
$24,863,922
$16,403,194
$15,147,730

Products and Packages

Orange Insurance Products and Packages

Orange Insurance Exchange offers a versatile range of insurance packages designed to cater to the diverse needs of Florida homeowners. Each package is constructed to provide varying levels of protection, from essential coverage to extensive policies that include cutting-edge features for comprehensive security.

With options for standard, intermediate, and premium coverage, Orange enables homeowners to select the ideal level of protection based on their specific circumstances and risk exposure. This flexibility ensures that all homeowners, regardless of their insurance budget or property type, can find suitable coverage.

  • Replacement Cost Coverage for dwelling and personal property.
  • Personal Liability Coverage options up to $500,000.
  • Specialized coverage add-ons like Cyber and Equipment Breakdown (upcoming).
  • Access to a broad network of skilled independent agents and new insurance coverage options unlike other claims new companies services.
  • CEO Michael Mcnitt insurance industry veteran and offers alternative property insurance options.
  • Easy to reach with a wide network of affiliated managing general agency.

Standard Package

The Standard package offers fundamental insurance coverage, including actual cash value for personal property and a basic level of personal liability. It's designed for homeowners seeking essential protection without the added costs of optional extras.

Valencia Package

Orange's Valencia package increases coverage limits and includes perks like Replacement Cost Coverage for both the dwelling and personal property. It's ideal for those requiring more comprehensive protection against potential losses.

Plus Package

The Plus package is Orange's most comprehensive offering, featuring the highest limits and additional benefits such as Personal Injury and soon-to-be-added Cyber Insurance Coverage. This package is tailored for homeowners looking for top-tier security and extensive coverage enhancements.

Pricing & Premiums

Orange Insurance Premiums

Orange Insurance Exchange has structured its premiums to be competitive within the challenging Florida market, where insurance rates have been notably high due to increasing risks and market withdrawals by other insurers. As a new entrant with a fresh business model, Orange aims to provide affordable options tailored to the diverse needs of Floridian homeowners.

Orange's pricing is designed to balance affordability with comprehensive coverage, reflecting its commitment to serve as a reliable insurance option in a state prone to natural disasters. The company's partnership with established agencies for claims handling and policy management further underscores its effort to offer value through efficient service and solid coverage.

  • Competitive rates aimed at providing value in a high-cost regional market.
  • Structured payment options to ease the financial burden on homeowners.
  • Plans include a broad roof endorsement, emphasizing affordability in covering common damages​​.
  • Financial operations start strong with a surplus to ensure stability and trust among policyholders​​.

Discounts and Credits

Orange Insurance Discounts and Offers

Orange Insurance Exchange focuses on providing value through a range of discounts and offers that enhance affordability for Florida homeowners. These incentives are designed to make comprehensive Florida home insurance coverage more accessible and to reward responsible property management and ownership.

  • New Homeowner Discounts: Tailored for individuals who have recently purchased a home, encouraging them to choose Orange for their ovation home insurance exchange needs.
  • Claims-Free Discounts: For policyholders who have not filed a claim for a specified period, reflecting Orange's commitment to rewarding careful homeowners.
  • Multi-Policy Bundles: Discounts for customers who bundle theirovation home insurance exchange with other policies, such as auto insurance, enhancing overall savings.
  • Protective Devices Discounts: Offers for homes equipped with security systems, storm shutters, or other protective measures that reduce the risk of damage and loss.

Eligibility & Underwriting Requirements

Eligibility & Underwriting Requirements

To obtain homeowner insurance from Orange Insurance Exchange, prospective policyholders must meet specific prerequisites designed to streamline the application and ensure mutual responsibility and protection. These requirements foster a strong member-oriented approach, crucial for a reciprocal insurer.

  • Subscribers Agreement: Mandatory for all members to endorse, ensuring a mutual commitment.
  • Financial Disclosure: Disclosure of financial information may be required to assess risk and eligibility.
  • Property Inspection: Required to determine the current state and valuation of the property.
  • Proof of Residency: Necessary to establish eligibility based on Florida residency.

Documents Required

For a smooth and effective application process with Orange Insurance Exchange, applicants are required to provide several key documents. These documents help verify ownership, assess property value, and ensure accurate policy customization.

Application Process

Essential Documents for Application:

  • Proof of Identity: Such as a driver’s license or passport.
  • Proof of Home Ownership: Includes title deeds or mortgage documents.
  • Recent Home Appraisal Report: To assess the property’s current market value.
  • Detailed Home Inventory: Recommended for accurate personal property coverage.

Orange Insurance Exchange Application Process

Applying for homeowner insurance with Orange Insurance Exchange is designed to be straightforward and user-friendly, reflecting their commitment to accessibility. Prospective policyholders can initiate the application process online, which includes filling out personal and property details, or they can opt for a more personalized service by contacting an agent directly.

Once the initial application is submitted, Orange conducts a property inspection to assess risks and confirm details provided in the application. This step is crucial for determining the appropriate coverage options and premiums. Subsequently, applicants receive a detailed quote, allowing them to review potential costs and coverage before finalizing their insurance agreement.

If navigating insurance applications seems overwhelming, Worth Insurance offers expert guidance through the process. Our agents can assist you in preparing your application and understanding the best coverage options for your needs.

Customer Reviews & Service

Orange Insurance Customer Service

Orange Insurance Exchange prides itself on offering responsive and effective customer service. By partnering with Cabrillo Coastal and Harbor Claims, Orange ensures that claims handling and policy service are managed with utmost care, especially during critical times such as natural disasters.

  • Phone: 866.303.8970
  • Email: help@orangeinsure.com
  • Mailing Address: PO Box 357965, Gainesville, Florida 32635-7965

Orange Insurance Exchange Customer Reviews

Insurance made easy!! I wish I could have found this insurance group years ago before my previous policy. Definitely recommend them if you are looking for a true honest agent.
G
Gabriel M.
3/6/2024
I purchased my Progressive auto policy with this agency and the service, experience and quality of work was 5 stars across the board. They don't just care about making a sale and it makes the experience that much better.
F
Francisco M.
11/6/2023
I purchased my homeowners insurance with this agency and although purchasing insurance can be a dreadful process, Orange Group (Melissa Sanchez) made the experience WONDERFUL and seamless.
M
Michelle
8/6/2020
If i could give more than 5 stars i would. The customer service is phenomenal, truly comforting and responsible with follow- ups. They know what they are talking about and answer all questions thoroughly.
A
Alvaro M.
8/6/2017
Great honest people. Family atmosphere. They really make an effort to educate their clients. Highly recommend their services.
V
Victor M.
8/6/2022
This agency sold me a home owner policy through my ex agent Hugo. The quote he gave me came for $7500 and I paid the agent with a check. When I got the policy, the numbers were lower ( $6700). None from here or Medi risk were able to tell me what happened with the remaining balance.
D
Dr. Yakelin S.
8/6/2021

How to Make a Payment

How to Make a Payment with Orange Insurance Exchange

Making a payment to Orange Insurance Exchange is straightforward and can be done online for both installments and renewals, ensuring a convenient process for policyholders. The online payment portal is designed to be user-friendly, allowing customers to manage their payments efficiently without the need for physical paperwork or visits.

After logging into the secure portal, policyholders are guided through a step-by-step process to complete their payments. This system is accessible 24/7, providing flexibility to manage insurance expenses at any convenient time. For those preferring a more personal touch or needing assistance, Orange also offers customer service support through phone or email.

  1. Visit the Online Payment Portal: Access Orange Insurance Exchange's payment portal through their official website.
  2. Login to Your Account: Enter your policy number and other required login credentials.
  3. Select the Payment Option: Choose between installment or renewal payment based on your billing.
  4. Enter Payment Information: Provide your banking or credit card details securely.
  5. Confirm and Submit Your Payment: Review all details for accuracy before final submission to ensure the payment is processed correctly.

How to File a Claim

How to File a Claim with Orange Insurance Exchange

Filing a claim with Orange Insurance Exchange is designed to be a clear and straightforward process, ensuring that policyholders can efficiently manage their claims during stressful times. The company offers several methods to report a claim, allowing customers to choose the one that best suits their needs, whether it's immediate assistance or detailed claim management.

Once a policyholder experiences a loss, they can initiate the claim process immediately, thanks to the 24/7 availability of the claim reporting services. Orange emphasizes rapid response, understanding the urgency often associated with property insurance claims. This quick and efficient filing procedure is part of Orange's commitment to provide reliable support when it's most needed.

  1. Contact by Phone: You can report a claim by calling their dedicated claim service number at 1-866-896-7233. This line is available 24/7.
  2. Email: Send an email to claims@orangeinsure.com with your policy details and a brief description of the loss.
  3. Online Form: Complete the online claim form available on their website. This can be accessed anytime and is designed to guide you through providing all necessary information.
  4. Documentation: Prepare and submit any required documentation, such as photos of the damage, police reports (if applicable), and a detailed description of the incident.
  5. Follow-Up: After submitting your claim, a claims represent

Key Competitors

Key Competitors

Orange Insurance Exchange is a specialized insurance provider that focuses on offering homeowners insurance in Florida, with an emphasis on personalized service and competitive rates. As a more localized insurer, Orange Insurance Exchange faces competition primarily from other regional carriers and specialized companies rather than large national firms. Among its key competitors are companies like Federated National Insurance (FedNat) and Florida Peninsula Insurance Company, both of which are well-established in the Florida market and offer similar products tailored to the state's unique risks, including hurricanes and flooding.

Another significant competitor is Edison Insurance Company, a Florida-based insurer that provides homeowners coverage with a focus on exceptional customer service and quick claims processing. Edison, like Orange Insurance Exchange, emphasizes local expertise and a deep understanding of the specific needs of Florida homeowners.

Southern Fidelity Insurance is another competitor, offering comprehensive homeowners insurance with particular attention to providing coverage for older homes and those in high-risk areas. Their competitive pricing and localized approach make them a direct rival to Orange Insurance Exchange.

Additionally, People’s Trust Insurance Company stands out as a competitor due to its innovative approach to claims processing and home restoration. They offer a unique “managed repair program” that appeals to homeowners looking for a hassle-free claims experience.

Orange Insurance Exchange differentiates itself by focusing on building strong relationships with policyholders and offering customized coverage options that cater specifically to Florida residents. However, in this competitive landscape, the company must continually innovate to maintain its edge over these well-established regional competitors.

Conclusion

Wrapping Up: What's it Like for the Florida Insurance Market?

As you consider the merits of a new market entrant like Orange Insurance Exchange for your home insurance exchange needs in Florida, remember that the right insurer is not just about the immediate benefits but also about long-term security and support. Orange offers a new alternative, promising an option with the producer's national corporation and its robust coverage tailored for Florida Insurance Market’s unique environment and its commitment to member-centric service.

If you're looking for more personalized advice or need further assistance to navigate your insurance options, Worth Insurance is here to help. Explore our comprehensive services and let us guide you towards the best coverage that not only meets your needs but also provides peace of mind with industry leading talent. Visit Worth Insurance today to get started with a trusted partner who understands your insurance needs. Our team work with an attorney in fact, our claims handling services come with provided legal advice.

Frequently Asked Questions

Frequently Asked Questions

What is Orange Insurance Exchange?

Orange Insurance Exchange is a Florida-based homeowners insurance provider that offers comprehensive coverage options tailored to the specific needs of Florida residents, with a focus on personalized service and competitive pricing.

What types of coverage does Orange Insurance Exchange offer?

Orange Insurance Exchange provides a range of homeowners insurance coverages, including protection against windstorms, hurricanes, floods, fire, theft, liability, and additional living expenses. They also offer coverage for personal property and specific endorsements based on customer needs.

Is Orange Insurance Exchange financially stable?

Yes, Orange Insurance Exchange is financially stable. The company is backed by strong financial resources and maintains reinsurance partnerships to ensure it can pay out claims, particularly after large-scale natural disasters.

You have several convenient options to obtain a quote:

  • Online: Visit Vault's website and complete their online quote request form.
  • Phone: Call their dedicated team at (212) 972-7583 to discuss your needs and receive a personalized quote.
  • Consultation: Reach out to Worth Insurance for expert guidance and a comparative quote, ensuring you find the perfect fit for your needs.
How do I get a quote from Orange Insurance Exchange?

You can obtain a quote from Orange Insurance Exchange by visiting their website or contacting their customer service or local agents. The quote process is straightforward and involves providing details about your home and desired coverage.

Vault offers 24/7 claims support, ensuring you receive prompt assistance whenever the unexpected occurs.

  • General Claims: Call 1-844-388-LOSS (5677) or email CLAIMSFNOL@VAULT.INSURANCE
  • Roadside Assistance: Call 1-833-741-1141 or click "GET HELP NOW" on their website.
  • Glass Claims & Repair: Call 1-800-865-9501 or click "FIX MY GLASS" on their website.
  • International Callers: Call 1-727-440-3559
Does Orange Insurance Exchange offer discounts?

Yes, Orange Insurance Exchange offers various discounts, including for installing home safety features, bundling multiple policies, and maintaining a claims-free history. They may also offer discounts for new homeowners or those with updated home systems.

How does Orange Insurance Exchange handle claims?

Orange Insurance Exchange prides itself on its efficient and responsive claims process. You can file a claim online, through their mobile app, or by contacting their customer service. The company aims to process claims quickly, with a focus on customer satisfaction.

How does Orange Insurance Exchange handle claims?

Orange Insurance Exchange prides itself on its efficient and responsive claims process. You can file a claim online, through their mobile app, or by contacting their customer service. The company aims to process claims quickly, with a focus on customer satisfaction.

Is Orange Insurance Exchange only available in Florida?

Yes, Orange Insurance Exchange primarily operates in Florida, focusing exclusively on providing homeowners insurance that addresses the unique challenges and risks associated with living in the state.

What makes Orange Insurance Exchange different from other Florida insurers?

Orange Insurance Exchange differentiates itself through its commitment to personalized customer service, local expertise, and customized coverage options designed specifically for Florida residents. Their focus on building long-term relationships with policyholders sets them apart in the market.

Can I manage my Orange Insurance Exchange policy online?

Yes, Orange Insurance Exchange offers an online portal and mobile app where you can manage your policy, make payments, and file claims. This provides convenience and flexibility for policyholders.

Does Orange Insurance Exchange cover flood damage?

Yes, Orange Insurance Exchange offers flood insurance as part of their homeowners insurance policies or as an additional endorsement. Given Florida’s susceptibility to flooding, they provide robust options for flood protection.

How does Orange Insurance Exchange determine its premiums?

Premiums with Orange Insurance Exchange are determined based on several factors, including the location of your home, its age and construction type, your claims history, and the specific coverage options you select. Homes in high-risk areas, such as coastal regions, may have higher premiums.

Written by
Darren Craft
Writer, Insurance
Read more from author
Darren Craft is a licensed insurance advisor. He has been an angel investor in a number of prominent fintech and insurtech startups.