Swyfft Insurance Company Review

Swyfft Insurance is a technology-driven home insurance company operating in a select few states, including Florida. We have recently spent time looking into Swyfft Insurance’s rates and coverage options, whittling down all the key information you need to know into this handy guide. Let’s see if their tech-driven approach will prove a good fit for your home insurance needs.

Are you…

• Struggling to find home insurance in Florida that actually provides reliable coverage?
• Frustrated with slow claims processing and poor service from your current insurer?
• Worried if your home insurance will truly protect you during hurricane season?

Once we’ve paired you with the right home insurance company, you won’t have to deal with these issues and concerns. We’ve helped bring peace of mind to countless homeowners in Florida, and we are ready to do the same for you, too.

Company Overview

Swyfft Insurance Overview

Swyfft operates in a select group of states, including Florida, where its tech-driven approach brings a fresh perspective to a traditionally complex market. The company's tools allow for immediate autopolicy quotes, which is great for user convenience and operational transparency. Homeowners in Florida appreciate not having to waste time waiting for policy quotes.

• Founded: 2014
• Headquarters: Morristown, NJ
• States Served: Alabama, Florida, Massachusetts, New Jersey, New York, Texas
• Technology: Advanced analytics for quick online quoting
• AM Best Rating: A- (Excellent)
• Better Business Bureau Accreditation: A+
• NAIC Complaint Index Passed

Swyfft’s commitment to using advanced technology simplifies the insurance-buying experience for companies, making it accessible and immediate. Their analytical approach not only speeds up the process but also provides potential cost savings for companies through more accurate risk assessments.

Products and Packages

Swyfft Homeowners Insurance Products and Packages

Swyfft has a comprehensive homeowners insurance solution tailored to meet the needs of modern homeowners. Their offerings include essential coverage for dwelling, personal property, and additional living expenses, which provide robust protection against a variety of risks.

Homeowners Insurance

Swyfft's homeowners insurance is built on a foundation of fast, friendly service and advanced technology. With patented analytical methods and unique data sources, Swyfft aims to provide accurate and often lower premium quotes in a matter of seconds, simply by using your address. We think this is ideal for homeowners looking to get a few quotes before picking a provider.

Comprehensive Standard Coverage

Every policy includes replacement cost coverage for both your home and personal property, so you can rebuild and replace your belongings after a covered loss.

Here’s what the coverage includes:

• Dwelling (Coverage A): Protection for the structure of your home, including framing, roof, and interior fixtures. Coverage limits range from $125,000 to $2,000,000 (maximum).  

• Other Structures (Coverage B): Coverage for detached structures like sheds, garages, or guest houses. Coverage is provided up to 40% of Coverage A.  

• Personal Property (Coverage C): Replacement of personal belongings, including furniture, electronics, and items stored away at college. Coverage is provided up to 50% of Coverage A. Enhanced Personal Property coverage is also available, up to 20% of Coverage A.  

• Loss of Use (Coverage D): Reimbursement for temporary housing and pet boarding if your home becomes uninhabitable. Coverage is 20% of Coverage A.  

• Personal Liability (Coverage E): Protection against claims or lawsuits for bodily injury or property damage you cause. Coverage is available up to $500,000. Animal Liability is included with an annual sublimit of $50,000.

• Medical Payments to Others (Coverage F): Coverage for medical costs if a guest is injured on your property. Coverage is available up to $5,000.

Additional Coverage Options:

• Equipment Breakdown: Covers mechanical and electrical system failures, including air conditioners, pool pumps, and security systems, with coverage up to $100,000 per occurrence.

• Flood Insurance: Private flood insurance through Lloyd's, rated "A-" by AM Best, offering protection against flood damage.

• Identity Theft: $15,000 of coverage.

• Limited Fungi/Property Limit: Up to $50,000.

• Personal Injury: Up to Coverage E limit of liability.  

• Additional Replacement Cost: Add 25% to Coverage A.

• Ordinance or Law: 25% included, add up to 50%.

• Sinkhole: To add, a home inspection, paid by the homeowner and conducted by a certified inspection is required. 10% deductible applies.  

• Water Backup: Up to $10,000.

• Water Limitation: Homes older than 40 years have a $10,000 water limit. No buyback available.

Commercial Insurance

Swyfft has expanded its offerings to include commercial package coverage, catering to property owners of:

• Apartment buildings
• Condominium associations
• Shopping centers
• Office and professional buildings

We’ve found that Swyfft's efficient quoting process extends to its commercial insurance products. This is great for commercial property owners looking for quick and easy access to coverage. The commercial insurance is also backed by carriers rated "A-" or better by AM Best or A (Exceptional) by Demotech.

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Pricing & Premiums

Swyfft Insurance Premiums

Here’s what you need to know about Swyfft’s insurance premiums for homeowners:

• Premiums are adjusted based on detailed home and homeowner data.
• Swyfft is known for competitive pricing, especially in high-risk areas.
• Costs can vary due to factors like home location and the homeowner’s past claims.

Using advanced data analytics, Swyfft Insurance is able to tailor annual premiums, which often results in competitive rates for homeowners. Their pricing model factors in details unique to each home, including rating factors such as location and structural features.

Despite being a newer player in the insurance market, Swyfft is noted for potentially lower premiums than other structures due to its use of unique data sources and an efficient online platform. However, the full price and actual cost of insurance will, of course, vary depending on your circumstances, including your claims history and your home’s location and condition.

What About Deductibles?

When considering Swyfft insurance, it's important to understand the deductible options available, as these will influence your out-of-pocket expenses in the event of a claim.

Swyfft offers the following deductible choices:

• All Other Perils (AOP): $500, $1000, $2500, $5000, $10,000, $25,000, $50,000.
• Hurricane: 1%, 2%, 3%, 5%, 10%.

‍Important: Homes located in Broward, Miami-Dade, Palm Beach, and Monroe counties are not eligible for the 1% hurricane deductible. Homes located on barrier islands may be eligible for Swyfft’s non-admitted program.

Discounts and Credits

Swyfft Insurance Discounts and Offers

To help chip away at the cost of the insurance premiums, Swyfft offers a few discounts that focus on home safety features and responsible homeownership behaviors. Take a read through the discounts and offers below to see which may apply to you:

• Alarm Systems and Fire Protective Devices: Discounts for homes equipped with security and fire alarm systems that are centrally monitored.

• Sprinkler System Credit: If your home has a fire sprinkler system installed, you may be eligible for additional savings.

• Smart Water Monitoring: A discount is available for homes with systems that detect and alert homeowners of plumbing leaks.

• Claims-Free Discount: Homeowners who have not filed a claim for at least three years can receive a reduction in their premiums.

• New Home Buyer Discount: If you purchased your home within 12 months of the policy start date, you might qualify for this discount.

• Secured Community Discount: Living in a gated community with limited access can lower your insurance costs.

• Wind Mitigation Discount: For homes that have passed a wind mitigation inspection, reflecting reduced risk from wind damage.
• ‍Building Code Effectiveness Grade Discount: Homes in communities with a high building code effectiveness grade are eligible for this discount.

Eligibility & Underwriting Requirements

Swyfft Insurance Prerequisites and Requirements

Swyfft uses a tech-driven approach to assess a home's features, which streamlines the insurance buying process to make it efficient. Homeowners interested in Swyfft's insurance policies need to meet specific criteria related to their home's location, condition, and features. These requirements influence the eligibility and pricing of insurance for policyholders.

Home's Condition & Construction

Swyfft takes a few variables relating to your home’s condition and construction into account when calculating an insurance premium quote. Here’s what you need to know:

• Construction Year: Swyfft bases rates on the year of construction, and there are no “age of home” restrictions. Completely renovated homes may be eligible to use the renovation year as the construction year.

• Construction Type: Acceptable construction types include aluminum siding, fire resistive, frame, frame with Hardiplank siding, log, masonry, brick/stone/masonry veneer, and vinyl siding.

• Roof: The maximum roof age is 30 years, though specific age restrictions depend on the roof type and property location. Roofs must be in good condition. Tesla Solar Roofs, including those with Tesla batteries and/or parts, and Dome Roofs are ineligible.

Swyfft does not provide insurance coverage for homes that have certain characteristics or features. These ineligible properties include homes with knob and tube wiring, open railings or stairways with three or more steps, unusual liability risks on or next to the property, asbestos siding, Masonite siding, Enhanced Insulation and Finishing Systems (EIFS) or synthetic stucco on the exterior walls, or any portion of the home situated over water.

Additionally, Swyfft does not cover barndominiums, mobile homes, manufactured homes, homes built on landfills, dwellings smaller than 800 square feet, historical homes, or fraternity and sorority houses.

Safety & Security

When it comes to safety and security, there are a few prerequisites and requirements for coverage. If the property has fire sprinklers, a wet system is required. Also, a central alarm and/or smart home automation system is required for coverage from Swyfft.

Occupancy

Swyfft provides coverage for primary residences only. Seasonal, secondary, and rental properties are not eligible. Home-based businesses with customer traffic are also not eligible.  

Other Requirements and Restrictions

• Ineligible Dogs: Certain dog breeds are ineligible for coverage. These include American Pit Bull Terrier, American Staffordshire Terrier, Chow, Doberman Pinscher, Presa Canario, Rottweiler, Staffordshire Bull Terrier, Wolf/Wolf Hybrid, plus any dog with a bite history and those that show any aggression.

• Prior Losses: The maximum number of losses allowed is 2 within the past 3 years, regardless of cause.

• Protection Class: The property must be within protection class 1-10.

• Plumbing: Homes with galvanized and polybutylene plumbing are ineligible. There are also restrictions on the age and location of water heaters.

• Electrical: Aluminum wiring that has not been retrofitted, knob and tube wiring, carbon tetrachloride or cloth wiring without a Romex layer, split bus and fuse boxes, and certain electric panels are ineligible. Homes without a central heat source are also ineligible.  
• Pools: In-ground pools must have protective fencing.

• Claims: Swyfft has specific restrictions regarding prior claims, including open claims, prior sinkhole activity or claims, any lapse in coverage, prior cancellation or non-renewal, and prior liability or fire loss at any location.

• Home Inspections: Swyfft requires inspections on all risks. They conduct exterior inspections where insurers do not have to be home. For interior inspections, they offer Swyfft inspector or DIY home inspection options.

• Payments: Accepted payment methods include check, electronic check, and credit card. Full pay is the only payment option. Outside premium financing is not permitted. Monthly pay requires two months down payment followed by 10 equal monthly installments with $3 installment fees.

• Effective Date: The effective date of coverage can be up to 60 days in the future.

‍Important: Not all product and/or coverage options are available to every consumer and are subject to underwriting guidelines, policy limits, and policy terms and conditions. The provided guidelines, procedures, and eligibility information are for informational purposes only, and more detailed information can be found in Swyfft's approved manuals. Always consult policy documents for complete details on coverage, terms, conditions, limits, and exclusions.

Application Process

Swyfft Insurance Application Process

Here’s what you can expect from the application process:

• Swyfft provides a fast online quote using basic home details.
• You may need to submit extra documents or have an inspection to finalize with Swyfft.
• The tech-enabled process aims to minimize application time and effort.

Applying for Swyfft home insurance is streamlined and user-friendly, primarily facilitated through their online platform and website. Potential policyholders can initiate the process by entering basic information about their home on Swyfft's website, which then uses advanced algorithms to quickly generate a quote tailored to the specific details and risks associated with the property.

Once the initial quote is received, applicants may need to provide further documentation or details, such as proof of home ownership and safety features. This part of the process may also involve a virtual or physical inspection to ensure that all information is accurate and up-to-date.

For those in Florida looking to explore insurance options beyond what Swyfft offers, Worth Insurance provides expert advice and a personalized customer service experience. Start by requesting a quote to easily schedule a consultation or request a detailed quote. We’ll help you find an insurance agent with the best coverage for your needs.

Customer Reviews & Service

Swyfft Insurance Customer Service

Swyfft Insurance Company offers customer support primarily through online platforms and direct contact methods, though they do not provide 24/7 phone support. When you look at some of the less positive reviews on Google, you’ll notice that the lack of 24/7 phone support is a common frustration. Their platform is designed to streamline online customer interactions.

For phone support, please see the relevant contact information below:

• Service Phone Number: 855-479-9338‍
• Claims Phone Number: 877-799-3389

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Swyfft Insurance Customer Reviews

Do not use this terrible company. They dropped me from coverage and alleged that my home was high risk and said I had unacceptable roof age and unacceptable property maintainence. These are all lies, my roof is 6 years old and my property is well maintained by a paid service.

D

Darnesha G.

4/7/2024

Worst insurance company. Never was info about excess surplus. Cancel new policy in 15 days after renew and they keep 50 percent of the money sent to my mortgage. Ripped off. I’m

A

Anthony G.

7/24/2024

Absolutely awful!! How is it legal for them to raise our annual premium by $500/month TWICE in less than a year?!

R

Rachael

7/24/2024

This company is engaged in criminal like activities! Don't believe me? Try to cancel a policy with them and you will find out that they will keep 50% of your annual policy.

R

Rob S.

11/24/2023

Stay away , they should investigated by the state. But they’re probably in bed with commissioner. Pick Citizens or anyone before them . Please

K

K G

12/24/2023

Paid for a year, with no claims and dropped for no constructive reason.

J

Jonathan V.

1/24/2024

How to Make a Payment

How to Make a Payment with Swyfft Insurance

Making a payment on your Swyfft Insurance policy is straightforward and can be completed online for convenience. Here’s how you can go about it:

1. Visit The Payment Portal: Start by visiting Swyfft's payment portal on their website.
2. Enter Your Policy Details: You'll need to provide your policy number and the ZIP code associated with the policy to access your billing information.
3. Choose Your Payment Method: Swyfft accepts payments via credit or debit card. Select your preferred payment method and proceed.
4. Confirm and Pay: After entering your payment details, you should review your information to make sure everything is correct, then submit your payment.

As you can see from these steps, this is just one example of Swyfft's commitment to utilizing technology to simplify interactions. The platform makes it quick and efficient for policyholders to manage their payments online with the assistance of a managing general agent.

For those who prefer a more personalized insurance buying experience or need additional guidance, Worth Insurance offers expert assistance and a wide range of insurance solutions tailored to your needs in Florida.

You can start by requesting a free quote or scheduling a consultation to explore your options and ensure you get comprehensive coverage suited to your circumstances.

How to File a Claim

How to File a Claim with Swyfft Insurance

Filing a claim with Swyfft Insurance is designed to be a smooth and straightforward online process, reflecting the company's commitment to customer satisfaction and to efficiency through technology. Here’s a breakdown of the steps involved in handling claims:

1. Initiate The Claim: You can start the claim process either by visiting Swyfft's online claims page or by calling their dedicated claims phone number, available 24/7. This accessibility ensures that you can begin the claims process immediately after an incident occurs.

2. Receive Claim Details: Shortly after reporting your claim, you will receive a claim number and contact details for your assigned adjuster. Swyfft also provides the option for emergency response services if immediate action is needed, which is covered even if it turns out such services are not covered under your policy.

3. Manage Your Claim Online: Swyfft will send you a link to its online claims portal, where you can manage your entire claim with their insurance agent team. This includes uploading necessary documentation like photos and receipts, and communicating with your claims adjuster.

4. Assessment and Resolution: If necessary, a field adjuster will visit your property to assess the damage. After assessment, Swyfft's team will review the information and work with you to resolve the claim quickly and fairly.
5. ‍Repair Process: Upon claim resolution, repairs can be carried out either by one of Swyfft’s approved repair professionals or a vendor of your choice. If you use Swyfft’s network, the repairs come with a three-year warranty, ensuring quality and satisfaction.

Key Competitors

5 Best Swyfft Insurance Alternatives

We recommend taking a look at a few Swyfft Insurance competitors and requesting multiple home insurance quotes. These alternatives to Swyfft Insurance are worth considering:

1. Universal Property & Casualty
2. Florida Peninsula Insurance
3. Slide Insurance
4. Lemonade
5. Hippo Insurance

Operating primarily in states like Florida, Texas, and New Jersey, Swyfft’s key competitors vary depending on the region but generally include other tech-focused insurers and traditional companies that have embraced digital transformation.

Lemonade is a significant competitor in the tech-driven insurance space. Like Swyfft, Lemonade uses AI to expedite quotes and claims processing, appealing to a similar demographic of tech-savvy homeowners looking for convenience and speed. 

Another competitor is Hippo Insurance, which also leverages technology to offer quick quotes and policy customization. Hippo’s emphasis on home protection, including smart home monitoring devices, makes it a strong competitor in the tech-oriented market.

In Florida, Swyfft competes with traditional insurers like Universal Property & Casualty and Florida Peninsula Insurance, which have a deep understanding of the local market and offer tailored policies for the state’s unique risks. 

Slide Insurance is another tech-forward insurer that directly competes with similar business models focused on leveraging data for more personalized and efficient service. Swyfft’s blend of technology and customer-centric policies positions it uniquely against these competitors, especially for homeowners looking for a more modern approach to insurance.

Conclusion

Is Swyfft Home Insurance Right For You?

If you enjoy the ease of using online platforms for quick, competitive quotes and are not too worried about having immediate phone support, Swyfft’s home insurance coverage could work for you.

For Floridians wanting a personalized insurance experience with broader options, our independent agents at Worth Insurance are here to help. Get a free quote today and find the perfect home insurance policy tailored to your needs.