Olympus Insurance Company Review

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Written by
Darren Craft
Olympus Insurance Company Review

Olympus Insurance Company, established in 2007, is renowned for its dedicated service to Florida homeowners. Specializing in a range of property insurances, including homeowners, condo, and landlord insurance, Olympus Insurance company has carved a niche for itself in the Sunshine State. The company's steadfast commitment to providing tailored insurance solutions highlights its deep understanding of Florida's unique insurance needs and challenges.

Olympus Insurance Company Review
Financial Rating
BBB+
NAIC
12954
NAIC Group
N/A
Address
4200 Northcorp Parkway, Suite 400, Palm Beach Gardens, FL 33410
Service Phone Number
Claims Phone Number
Jurisdictions
FL
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Company Overview

Olympus Insurance Overview

With a commendable A financial strength rating from Demotech for financial stability and an A+ from the Better Business Bureau, Olympus Insurance company exemplifies reliability and trust. Their offerings extend beyond standard Florida homeowners insurance, encompassing flood insurance and several optional coverages like equipment breakdown and identity theft protection, ensuring comprehensive protection for Floridians against diverse risks.

  • Founded in 2007, focusing on Florida property insurance.
  • Offers Florida homeowners insurance, elite repair program, spartan enhanced coverage, condo, townhome, and landlord insurance, plus flood and scheduled personal property coverage.
  • Rated A by Demotech and A+ by the BBB, reflecting strong financial strength rating and customer service.
  • Provides comprehensive coverage options, including unique add-ons for complete protection.

Olympus Insurance's dedication to serving Florida's homeowners with comprehensive, customizable insurance policies sets it apart in the industry. Their approach not only addresses the standard needs of property insurance but also caters to the specific challenges faced by Floridians, such as the threat of hurricanes and floods, making Olympus a go-to choice for residents seeking peace of mind in their insurance provider.

Pros and Cons

Olympus Insurance Pros and Cons

When considering Olympus Insurance company for your home coverage in Florida, it's beneficial to weigh the advantages and drawbacks to make an informed decision. Olympus Insurance company stands out for its comprehensive coverage options and customer-focused services, tailored to meet the unique needs of Florida residents. However, like any insurance provider, there are aspects that may work better for some policyholders than others.

Pros
Comprehensive coverage options tailored for Florida residents.
Competitive pricing and a variety of discounts.
Exceptional financial strength rating and customer service ratings.
Cons
Limited to Florida, not available for homeowners in other states.
Some reports of claim denials based on technicalities, although experiences vary.

Who It's For: Olympus Insurance company is ideal for Florida homeowners seeking robust coverage tailored to the state's specific challenges, like hurricanes and floods. It suits those who value comprehensive options and personalized customer service, aiming for peace of mind in their home insurance choice.

Financial Stability

Financial Summary Information

Metric
Amount
Net Admitted Assets
$144,889,524
Policyholders Surplus
$39,202,181
Gross Premiums Written
$52,302,896
Net Premiums Writte
$10,095,501

Products and Packages

Olympus Insurance Products and Packages

Olympus Insurance provides a comprehensive suite of insurance products designed specifically for Florida homeowners insurance. Their offerings are meticulously tailored to address the unique challenges and risks associated with owning property in the state, such as hurricanes, floods, and more. By focusing on a wide range of coverage options, Olympus ensures that every homeowner finds a policy that best suits their needs, providing peace of mind in the face of natural and man-made disasters.

Their packages go beyond the typical insurance offerings, providing specialized coverage options for a variety of living situations. Whether you own a single-family home, a condo, or you're renting out your property, Olympus has developed specific packages to ensure that your investment is protected. This attention to detail and customization is what sets Olympus apart in the crowded insurance market of Florida.

  • Florida Homeowners Insurance: Tailored for both primary and secondary homes.
  • Condo Insurance: Designed for condo owners, covering interior structures, personal property, and liability.
  • Townhome Insurance: Offers protection similar to homeowners insurance, with considerations for townhome living.
  • Landlord Insurance: For property owners renting out their homes, covering the building, lost rental income, and liability.
  • Scheduled Personal Property Coverage: Additional coverage for valuables such as jewelry, art, and collectibles.
  • Flood Insurance: Essential in Florida, offering protection against water damage not covered by standard policies.

HomeShield Plus Package

The HomeShield Plus package is Olympus's premier offering, combining dwelling, personal property, liability, and additional living expenses coverage. Tailored for homeowners seeking comprehensive protection, it includes enhanced limits and additional coverages such as identity theft and equipment breakdown, making it ideal for those who desire extra security and peace of mind.

Spartan Enhanced Coverage

Designed for the budget-conscious homeowner who doesn't want to compromise on protection, the Spartan Enhanced Coverage package offers a balanced approach. It covers essential needs including dwelling, personal property, and liability, while also incorporating flood insurance as a standard feature, a must-have for Florida residents.

Landlord Shield Package

Specifically tailored for rental property owners, the Landlord Shield package offers dwelling protection, liability coverage, and loss of rental income insurance. It's designed to protect landlords from the unique risks associated with renting out their property, including tenant damage and legal liabilities, ensuring their investment remains profitable.

Elite Home Repair Services for Florida Residents

Olympus Insurance stands by its Florida homeowners, not just with robust insurance coverage, but also with exceptional post-claim service. Introducing the Elite Repair Program — a service designed to provide policyholders with the highest standard of repair services when they need it most.

The Elite Repair Program Advantage:

  • High-Quality Craftsmanship: Our program partners with trusted, licensed contractors known for their excellent work. These Elite Members are meticulously selected to ensure that your home repairs meet the highest standards of quality and workmanship.
  • Convenience and Protection: Olympus Insurance's Elite Repair Program eliminates the hassle and potential for third-party fraud by directly coordinating with repair professionals who have been vetted for their reliability and expertise.
  • Supportive Customer Care: From the moment a claim is made, our Elite Repair Program ensures that homeowners receive attentive support throughout the process, including assistance with scheduling contractors, so there's less for you to worry about.
  • Guided Expertise: Every Elite Member contractor is an expert in their field, providing homeowners with guidance and ensuring that every repair decision is informed and beneficial to the long-term well-being of their property.
  • Peace of Mind: Knowing that only licensed and insured contractors will handle your home's repairs allows for a stress-free recovery from any damage, giving you the assurance that your home is in good hands.
  • Safety First: Our commitment to your safety and peace of mind is unwavering, which is why the Elite Repair Program only involves contractors who are fully licensed and insured, providing added security and trust in the services rendered.

The Elite Repair Program is not just about fixing damages — it's about restoring your peace of mind as swiftly and smoothly as possible. For Florida homeowners, where weather-related damages can be a frequent concern, having access to such a dedicated repair service ensures that your home is well-cared for by professionals who are committed to excellence.

Pricing & Premiums

Olympus Insurance Premiums

Olympus Insurance caters to Florida homeowners with a focus on offering comprehensive coverage that suits the unique needs of the state. Given Florida's susceptibility to natural disasters like hurricanes and floods, insurance premiums in the region are generally higher compared to the national average. In 2024, the average annual home insurance premium in Florida is around $8,770, significantly higher than the national average, showcasing the heightened risk factors associated with insuring properties in the state​​.

For those seeking affordable options, Olympus Insurance provides competitive rates and packages designed to offer value without compromising on coverage. Although specific premium rates for Olympus were not directly found, the landscape of Florida's insurance market suggests Olympus aims to provide financially reasonable options for comprehensive protection.

Companies like Security First and Tower Hill, for example, offer rates significantly below the state average, at $721 and $1,189 per year respectively, reflecting the competitive nature of the market and the possibility for homeowners to find affordable rates​​​​.

  • Florida's average annual home insurance premium is notably high at $8,770 due to the state's risk factors.
  • While specific rates for Olympus were not detailed, the company is known for striving to offer quality protection at competitive rates.
  • The insurance market in Florida includes options like Security First and Tower Hill, offering premiums well below the state average, highlighting the competitive and varied nature of insurance premiums within the state.

Discounts and Credits

Affordable Home Insurance Rates in Florida for New and Secured Homes

When it comes to safeguarding your home in Florida, Olympus Insurance stands out with its competitively priced policies for homes that meet specific criteria. Understanding that newer homes and those with enhanced security measures often present fewer risks, Olympus Insurance rewards these homeowners with more attractive rates.

Criteria for Competitive Pricing:

  • New Home Advantage: If your home is 10 years old or newer, Olympus Insurance recognizes the lower risk associated with newer constructions and offers premiums that reflect this.
  • Valued Home Benefit: Homes that are appraised at higher values are often better maintained. Olympus recognizes this by offering lower insurance premiums.
  • Security Discount: For homes equipped with monitored burglar and fire alarms, Olympus offers significant discounts, acknowledging the reduced risk of theft and damage.
  • High Insurance Score Savings: Olympus Insurance looks favorably upon homeowners with high insurance scores (tier 6-15), offering reduced premiums for those who maintain a good credit history and a clean claim record.

Additionally, if your home features smart water protection systems, Olympus further extends discounts, promoting the use of technology that can prevent or minimize water damage.

Understanding these benefits is crucial for any Florida homeowner looking for insurance options that take into account the specific characteristics and safety measures of their property insurance. With Olympus Insurance, taking proactive steps to protect your home not only brings peace of mind but also financial advantages through lower insurance premiums.

To find out more about how you can benefit from these competitive rates and to see if your home qualifies, visit Olympus Insurance’s detailed guide on Homeowner's Insurance Discounts.

Eligibility & Underwriting Requirements

Eligibility & Underwriting Requirements

Before applying for a homeowner's insurance policy with Olympus Insurance, there are several important prerequisites and requirements that Florida homeowners should be aware of. These not only determine eligibility but also play a crucial role in how Olympus calculates insurance premiums.

Location and Inspection Criteria

  • Florida Residency: Olympus Insurance caters exclusively to properties located within Florida, ensuring a deep focus on the specific insurance needs of the state's residents.
  • Home Inspection: Depending on the age and specifics of your home, a detailed inspection may be necessary to evaluate potential risks and establish the right coverage.

Understanding Insurance Scores

  • Insurance Score Impact: For new business HO3 quotes, Olympus Insurance uses an insurance score that can affect your rate. This score is pulled at the time of application and during the quoting process to determine the most accurate rate for your policy.
  • Tier System for Scores: There is a tier system for insurance scores, with Tiers 1-4 having surcharges applied and Tiers 6-15 resulting in no rate impact or potential premium credits. Notably, a "No hit" Tier 16 also means no rate impact, but additional information may be required to secure an accurate rate.

Documents Required

To streamline the application process and ensure your coverage meets your needs, Olympus Insurance requires certain documents. These documents are crucial for assessing the property's value, ownership, and risk factors, which in turn help in tailoring the insurance policy to your specific situation.

  • Proof of Homeownership: This can be a deed or a recent mortgage statement confirming your ownership of the property.
  • Detailed Home Inspection Report: For older homes or properties with unique features, a recent home inspection report may be required to identify potential risks and the state of the property.
  • Photo Identification: A government-issued ID to verify the identity of the policy applicant.
  • Current Insurance Policy Declarations: If you're switching providers or have existing coverage, the declarations page of your current policy is needed for comparison and underwriting.
  • Property Tax Statement: This may be requested to verify the property's assessed value and ensure adequate coverage is provided.

Application Process

Application Process

The application process for Olympus Insurance is designed to be straightforward and customer-friendly, aiming to ensure that prospective Florida insurance policyholders can secure coverage efficiently and without unnecessary hassle. Initially, the process involves gathering necessary documents and information about the property to be insured, including details regarding its location, age, construction, and any existing coverage. This preparatory step is crucial for a smooth application process and accurate policy underwriting.

Following the preparation phase, applicants are encouraged to either contact Olympus Insurance directly through their customer service channels or utilize the online platform for quoting and application submission. 

The online system provides a convenient and fast way to get a quote, allowing homeowners to input their property insurance details and receive an estimate quickly. For a more personalized service or if there are specific questions regarding the coverage options, contacting an agent directly can provide tailored advice and assistance throughout the application process.

Navigating the application process for homeowner's insurance can be complex, especially when ensuring you're getting the coverage that best fits your needs at a competitive rate. Worth Insurance specializes in simplifying this journey for Florida homeowners. 

By offering expert guidance and comparison tools, Worth Insurance can help you understand the nuances of different policies, including those offered by Olympus Insurance. Contact Worth Insurance today to make your application process as seamless as possible and secure the insurance that's right for you.

Customer Reviews & Service

Customer Service

Olympus Insurance is committed to providing its policyholders with accessible and efficient customer service alongside comprehensive claims assistance. The company is recognized for its effort to go the extra mile, ensuring policyholders can easily reach out through various channels for support and claims reporting. With a focus on quality customer service, Olympus Insurance seeks to address the needs of Florida homeowners effectively and efficiently.

  • For policy services and general inquiries, customers can contact Olympus Insurance by phone at 800.711.9386. There's also an option to reach out via email through policyservices@oigfl.com, providing a direct line to customer service representatives who can assist with policy questions, updates, or concerns​​​​.
  • In the event of needing to file a claim, Olympus Insurance has made available a dedicated claims hotline, which operates 24/7, at 866.281.2242. This ensures policyholders can report claims or seek urgent assistance at any time. For those preferring digital communication, claims can also be reported via email at olympusclaims@oigfl.com, allowing for a documented trail of communication and potentially faster processing​​​​.
  • Olympus Insurance encourages the use of their online portal, OICONNECT, accessible via their website. This platform offers policyholders a way to manage their policies, file claims, and access important information digitally, providing convenience and flexibility​​.

Olympus Insurance Customer Reviews

The tear off crew was very professional and made sure the site was cleaned up every day. Couldn’t ask for a better tear off crew. Extremely happy with the installation crew they did an excellent job. We are very happy with the way they trimmed out around the fireplace and the way they installed the vents.
C
Chuck S.
6/6/2024
We were part of the Olympus Insurance Elite Repair Program (ERP) and Baldwin Roofing took care of our roof. Baldwin Roofing is an excellent company! Quality workmanship, constant open communication and customer satisfaction is their goal. Five stars for certain!
R
Robert D.
4/6/2024
After storms damaged our roof, Olympus put us in touch with Baldwin Roofing in their Elite Repair Program. We cannot say enough about how easy Baldwin Roofing was to deal with during that stressful time. Their employees are top notch. The workers did an excellent job.
J
Joan M K.
4/6/2024
We had a wonderful experience with Olympus Insurance. Very quickly after our claim we were contacted and put in touch with Zackary and his team at Massey Roofing. They did an excellent job on our roof. They were attentive and clean through the process and provided me with great pictures of the entire job. Thank you both for all your hard work!
T
Tatum H.
4/6/2024
I cant express how happy I am with the results of Olympus Insurance for my hurricane damage. It started out a little slow and I’m sure it was from the volume of claims they were handling however I always received a call back. I was most impressed that they assigned me with a roofer by the name of Baldwin Roofing.
L
Lisa S.
4/6/2024
Olympus was very slow in responding to my Hurricane losses but quick to nearly raise my premium twice to $4800/year. It was only about 1/4th of that 2 years ago. They did send funds to replace my fence and shed after several months. But, I just got my roof replaced in December. 2023. The loss occurred in September 2022. I am still waiting for a contractor to repair my drywall.
R
Richard J.
4/6/2024

How to Make a Payment

How to Make a Payment

To make a payment with Olympus Insurance, Florida insurance policyholders can navigate to the Olympus Insurance website and use the "Make A Payment" option available on the site. This streamlined process ensures that making payments is convenient and secure for all policyholders. For personalized assistance or more information about your payment options, Worth Insurance can help guide you through the process and ensure your insurance needs are met efficiently. Visit the Olympus Insurance website or contact Worth Insurance for support​​.

  1. Visit the Olympus Insurance website.
  2. Navigate to the "Make A Payment" section.
  3. Enter your policy information as required.
  4. Follow the prompts to enter payment details.
  5. Review and confirm your payment.

Flexible Payment Options for Olympus Insurance Policyholders in Florida

For Florida homeowners insured with Olympus Insurance, making premium payments is convenient and tailored to suit a variety of preferences. Here's how you can keep your policy up-to-date with your payments:

Accepted Payment Methods

  • Credit Cards: Olympus Insurance accepts major credit cards, including Visa, MasterCard, Discover, and American Express, for premium payments. Please note, a 2.99% convenience fee applies to all credit card transactions, ensuring secure and prompt processing.

Choose Your Payment Plan

  • Full Pay: Pay your annual premium in one installment and avoid any installment fees, making this the most cost-effective option.
  • 2 Pay: Opt for a semi-annual payment schedule with 60% of your total premium due initially and the remaining balance due in 6 months.
  • 4 Pay: If quarterly payments are more manageable, consider the 4 Pay option, where you pay 40% upfront and the rest over three equal installments every 90 days.

How to File a Claim

How to File a Claim

Filing a Florida insurance policy claim with Olympus Insurance is designed to be hassle-free, with options to file claims online or via their 24/7 hotline. Policyholders are assigned a dedicated claims adjuster to guide them through the process, ensuring a smooth and supportive claims process experience.

  1. Access the Olympus Insurance website.
  2. Navigate to the "File a Claim" section.
  3. Utilize the insured portal, OICONNECT, for an online submission.
  4. Follow the provided instructions and fill out the necessary claim details.
  5. Submit any required documentation or evidence related to the claim.

Key Competitors

Key Competitors

Olympus Insurance Company is a Florida-based insurer that specializes in providing comprehensive homeowners insurance coverage, particularly for high-value homes. Given its niche focus, Olympus faces competition from both regional insurers and national companies that also cater to the higher-end market segment. 

One of the primary competitors is Chubb Insurance, which is renowned for its high-value homeowners insurance policies. Chubb offers extensive coverage options, including protection for luxury homes, high-value personal property, and liability coverage, making it a significant competitor for Olympus.

Another competitor is Pure Insurance (Privilege Underwriters Reciprocal Exchange), which, like Olympus, targets high-net-worth individuals and offers bespoke insurance solutions, including customized homeowners insurance policies. Pure Insurance is known for its exceptional customer service and tailored coverage options, appealing directly to the same market that Olympus serves.

Within the Florida market, Florida Peninsula Insurance and Security First Insurance also serve as key competitors. Florida Peninsula offers a range of homeowners insurance products with a focus on providing robust coverage for the state’s specific risks, such as hurricanes and floods. 

Security First Insurance is another Florida-centric company that competes in the homeowners insurance space, with a strong emphasis on customer service and innovative insurance solutions.

These companies, along with other regional players like Heritage Insurance, pose strong competition to Olympus Insurance. Olympus’s focus on high-value homes and tailored coverage sets it apart, but it must continuously innovate and provide top-tier service to compete effectively against these specialized and well-established competitors.

Conclusion

Wrapping Up

As we wrap up our exploration of Olympus' Florida insurance policy offerings and how they stand out in the Florida homeowner insurance market, it's clear that making the right choice for your insurance needs is paramount. For those seeking further guidance or exploring additional insurance solutions tailored to the unique challenges of Florida living, Worth Insurance stands ready to assist.

With a team of experienced professionals, Worth Insurance can help you navigate your options and ensure that you're well-protected. Reach out to Worth Insurance today for personalized service and expert advice on securing the best coverage for your home.

Frequently Asked Questions

Frequently Asked Questions

What is Olympus Insurance Company?

Olympus Insurance Company is a Florida-based homeowners insurance provider that specializes in offering comprehensive coverage, particularly for high-value homes and properties in Florida.

What types of coverage does Olympus Insurance offer?

Olympus Insurance offers a range of homeowners insurance policies, including coverage for windstorms, hurricanes, floods, fire, theft, liability, personal property, and additional living expenses. They also provide specialized endorsements for high-value homes and unique assets.

Is Olympus Insurance financially stable?

Yes, Olympus Insurance is financially stable. The company is well-capitalized and has strong reinsurance backing, ensuring that they have the financial resources to pay out claims, even after major disasters.

You have several convenient options to obtain a quote:

  • Online: Visit Vault's website and complete their online quote request form.
  • Phone: Call their dedicated team at (212) 972-7583 to discuss your needs and receive a personalized quote.
  • Consultation: Reach out to Worth Insurance for expert guidance and a comparative quote, ensuring you find the perfect fit for your needs.
How do I get a quote from Olympus Insurance?

You can obtain a quote from Olympus Insurance by visiting their website or contacting one of their local agents. The quote process involves providing detailed information about your home and the type of coverage you need, resulting in a customized quote.

Vault offers 24/7 claims support, ensuring you receive prompt assistance whenever the unexpected occurs.

  • General Claims: Call 1-844-388-LOSS (5677) or email CLAIMSFNOL@VAULT.INSURANCE
  • Roadside Assistance: Call 1-833-741-1141 or click "GET HELP NOW" on their website.
  • Glass Claims & Repair: Call 1-800-865-9501 or click "FIX MY GLASS" on their website.
  • International Callers: Call 1-727-440-3559
Does Olympus Insurance offer discounts?

Yes, Olympus Insurance offers several discounts, including for homes with enhanced safety features, for policyholders with no recent claims, and for bundling multiple insurance policies.

How does Olympus Insurance handle claims?

Olympus Insurance has a streamlined claims process that allows policyholders to file claims online, by phone, or through their agent. The company is known for its prompt and efficient claims handling, especially after significant weather events.

Is Olympus Insurance only available in Florida?

Yes, Olympus Insurance operates primarily in Florida, offering homeowners insurance tailored to the specific risks associated with living in the state, such as hurricanes, windstorms, and flooding.

What makes Olympus Insurance different from other Florida insurers?

Olympus Insurance differentiates itself by focusing on high-value homes and providing tailored insurance solutions. Their policies offer extensive coverage options designed to meet the unique needs of affluent homeowners in Florida.

Can I manage my Olympus Insurance policy online?

Yes, Olympus Insurance provides an online portal where policyholders can manage their policies, make payments, and file claims, offering convenience and easy access.

Does Olympus Insurance cover flood damage?

Yes, Olympus Insurance offers flood insurance either as part of their homeowners insurance policies or as an additional endorsement. Given Florida’s vulnerability to flooding, they provide strong options for flood protection.

How does Olympus Insurance determine its premiums?

Premiums with Olympus Insurance are determined based on several factors, including the location, size, and value of your home, your claims history, and the specific coverage options you choose. Homes in high-risk areas or those with higher values may have higher premiums.

What should I do if I need to update my Olympus Insurance policy?

If you need to update your policy, you can contact your agent or use Olympus’s online portal to make changes. This could include adjusting coverage limits, adding endorsements, or updating personal information.

Written by
Darren Craft
Writer, Insurance
Read more from author
Darren Craft is a licensed insurance advisor. He has been an angel investor in a number of prominent fintech and insurtech startups.